Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
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Finlay Matthews

Glasgow ,Glasgow City

Summary

A 4th year economics undergraduate student at the University of Edinburgh with 20 months experience in the UK banking sector. Highly motivated and hardworking with additional work experience in retail and events industry.


Former school 1st XV rugby player and also appearances for Glasgow through the Scottish Rugby Union Talent Pathway.


Sixth year sports coach at school with the responsibility of teaching an S1 P.E. class each week.

Overview

2
2
years of professional experience
7
7
years of post-secondary education

Work history

Fraud Response Agent

JP Morgan Chase
Edinburgh
08.2022 - Current


  • Working in the fraud department of a new digital bank requires identifying and assessing risk constantly.
  • Using critical thinking to manage and respond to fraud risks whilst protecting customers and reducing loses for both them and the bank.
  • Implementing fraud prevention and investigation skills, identifying money laundering concerns, analysing 1st, 2nd and 3rd party fraud cases and protecting Chase UK and it's customer's from financial crime whilst maintaining the integrity of the Chase UK and the wider JP Morgan family.
  • Ability to manage a heavy workload in various stages of completion with minimal supervision.
  • A background in investigations, compliance, risk, fraud, analysis and banking.

Everyday Banking Specialist

JP Morgan Chase
Edinburgh
01.2022 - 07.2022
  • In January 2022 I started my role in the Everyday Banking Department at Chase UK, I was a member of the part time student team within the first 3 months of Chase UK opening to customers.
  • Everyday Banking involved being the first point of contact for customers getting in contact with the bank and solving their issues.
  • Developed excellent communication skills whilst multitasking with an intrinsic passion to deliver first class service.
  • Working at JP Morgan Chase, has developed my critical thinking skills, knowledge of banking and financial services and provided me with the skills to work efficiently in a professional office environment
  • Familiar with how to use all features of Microsoft Office.

Summer Intern

Future Arc
London
07.2021 - 08.2021
  • Work experience at a management consultancy and venture building firm.
  • Helped to develop the Go to Market strategy for a venture which Future Arc was helping launch.
  • First experience of a professional work environment where I sat in meetings with industry experts for the venture being launched.

Education

Master of Arts - Economics

The University of Edinburgh
Edinburgh
09.2020 - 05.2024

Scottish Qualifications Certificate - SQA Higher Examinations

The Glasgow Academy
Glasgow
08.2016 - 03.2020

Skills

  • Excellent communication skills and able to multitask
  • Passionate about learning and self-development
  • A keen collaborator who enjoys helping customers and team members
  • The ability to investigate and resolve complex scenarios under regulatory deadlines
  • Experience of working in a fast paced, dynamic environment
  • Experience building relationships with customers and providing exceptional service


Additional Information

  • During my time at school I was the Managing Director of a small business which I set up to compete in the Young Enterprise UK competition, I led the company to win the company of the year award for Glasgow in 2020, due to this the company was entered as the winning team for Glasgow into the Scottish national final where I won the individual award for The Institute of Directors Scotland Young Managing Director of the Year Award for 2020


References

Dan Ford – Form Teacher at The Glasgow Academy

D.ford@tga.org.uk


Wyndham Plumptre – CEO of Upside

Wyndham@theupside.io


Clare Robertson – Fraud People Lead – JP Morgan Chase clare.robertson@jpmorgan.com


Sharon Davies – Divisional Lead – JP Morgan Chase

Sharon.davies@jpmorgan.com

Timeline

Fraud Response Agent

JP Morgan Chase
08.2022 - Current

Everyday Banking Specialist

JP Morgan Chase
01.2022 - 07.2022

Summer Intern

Future Arc
07.2021 - 08.2021

Master of Arts - Economics

The University of Edinburgh
09.2020 - 05.2024

Scottish Qualifications Certificate - SQA Higher Examinations

The Glasgow Academy
08.2016 - 03.2020

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Finlay Matthews