Finlay Harmer
Tatsfield,United Kingdom
Summary
Commercially minded business and technology leader with over 15 years' experience building businesses, leading operational teams, delivering enterprise technology programmes, and developing strategic partnerships. UK-based, with experience leading projects and developing businesses across both the UK and international markets. Experienced within high-performance environments, including Mercedes AMG F1 High Performance Powertrains, where I supported enterprise technology deployment programmes while collaborating with engineering and business stakeholders. Alongside my commercial career, I am building PWR, a UK technology startup currently being developed ahead of public launch.
Lead the strategic vision, commercial roadmap, platform development, customer journey, partnerships, and scalable operational systems, applying systems thinking to create a trusted and sustainable business model. Recognised for connecting technology, people, and commercial strategy to build scalable businesses, strengthen customer relationships, and deliver sustainable long-term growth.
Overview
1
1
Certification
17
17
years of post-secondary education
16
16
years of professional experience
Work history
Founder & Managing Director
PWR
2026.05 - 2026.07
Building a UK technology start-up focused on combining technology, customer engagement, competitions, and positive social impact. Responsible for defining the long-term vision of the business while designing the platform, website, customer journey, branding, and commercial strategy. Developing scalable operating systems covering customer experience, partnerships, compliance, competitions, and business operations while coordinating suppliers, freelancers, and technology partners.
Independent Business & Technology Consultant
Self Employed
Cebu, Philippines
2023.01 - 2026.04
Provided consultancy services to SMEs and private clients, delivering infrastructure, networking, cloud, and business technology solutions while managing projects, procurement, customer relationships and operational improvements.
IT Deployment Project Lead (Contract)
Mercedes AMG F1 High Performance Powertrains
2022.06 - 2022.10
Coordinated major enterprise technology deployment programme for approximately 1,000 users, delivering solutions including Microsoft Intune, Autopilot, Microsoft 365, and Jira Service Management.
Service Desk Team Lead & Operations Manager
CloudTech24
2021.04 - 2022.04
Built and led a 24/7 Service Desk, recruiting and developing an eight-person team while improving service delivery, operational performance and customer satisfaction.
Operations Manager
Laptop Traders
2015.01 - 2021.03
Held a broad leadership role across business operations, supplier management, procurement, customer relationships and commercial decision-making, helping shape business strategy and growth.
Career Break
Travelling
2014.02 - 2014.12
Went travelling to the Philippines.
Co-Owner & Operations Manager
CompuCom Ltd
2011.01 - 2014.01
Co-built a profitable technology business, holding responsibility for P&L, recruitment, supplier management, business development and growing monthly B2B revenue from approximately £700 to £28,000.
Education
GCSEs - Maths
Oxted County School
England 2000.01 - 2005.07
GCSEs - English
Oxted County School
England 2000.01 - 2005.07
GCSEs - IT
Oxted County School
England 2000.01 - 2005.07
Skills
Commercial Leadership
Business Development
Business Growth
Strategic Partnerships
Operational Strategy
Operational Leadership
Programme Delivery
Process Improvement
Technology Strategy
Service Delivery
Customer Success
Customer Experience
Stakeholder Management
Relationship Management
Team Leadership
Certification
- Diploma in Human Resources
- ISO/IEC 20000 – Principles of IT Service Management
- CompTIA Cloud+
Accomplishments
260,000+ Community Built one of the Philippines' largest online raffle communities.
£700 → £28,000 Monthly Revenue Growth: Co-built a profitable technology business and grew monthly B2B revenue.
1,000+ Enterprise Users Supported enterprise technology deployment across approximately 1,000 users.
8-Person Team Leadership: Recruited, coached and developed a high-performing Service Desk team.
15+ Years' ExperienceLeadership across commercial operations, customer success, business development and technology.
ENTREPRENEURIAL EXPERIENCE
Founder | Cebu Winners Raffle
Built one of the Philippines' largest online raffle communities, growing the platform to approximately 260,000 members through community engagement, trust, digital marketing and relationship building.
Affiliations
- Football
- F1
- Astronomy
- Automation
- Business
Languages
English
Proficient (C2)
Cebuano
Intermediate
Timeline
Founder & Managing Director
PWR
2026.05 - 2026.07
Independent Business & Technology Consultant
Self Employed
2023.01 - 2026.04
IT Deployment Project Lead (Contract)
Mercedes AMG F1 High Performance Powertrains
2022.06 - 2022.10
Service Desk Team Lead & Operations Manager
CloudTech24
2021.04 - 2022.04
Operations Manager
Laptop Traders
2015.01 - 2021.03
Career Break
Travelling
2014.02 - 2014.12
Co-Owner & Operations Manager
CompuCom Ltd
2011.01 - 2014.01
GCSEs - Maths
Oxted County School
2000.01 - 2005.07
GCSEs - English
Oxted County School
2000.01 - 2005.07
GCSEs - IT
Oxted County School
2000.01 - 2005.07