Summary
Overview
Work history
Education
Skills
Timeline
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Findlay MacKay

Findlay MacKay

Cowdenbeath,Fife

Summary

Ambitious and globally minded student studying at Heriot-Watt University. Highly motivated to pursue a career in marketing on an International scale. Throughout my time studying at Heriot-Watt University, I have studied consumer insights, digital campaign planning, and strategic communication. The job I have chosen to pursue after graduating from Heriot-Watt University is a Junior Marketing Executive with the firm Inspiring Interns and Graduates. I believe I could make an impact within this company as I'm adaptable, Proactive, and eager to contribute within a cross-functional global environment. Some of the key aspects I would like to bring to the company are brand management how customers are responding to the marketing and receiving feedback. I also want to highlight the importance of International consumer behaviour and how companies can adapt their marketing to reach different cultures and how expectations can be met. Further to this the importance of Digital analytics, Social media is a crucial part of marketing for companies in the new digital age. Providing smaller local businesses with strategic marketing strategies such as Social media skills can be a crucial boost to smaller businesses.

Overview

2
2
years of professional experience

Work history

Barista

Starbucks Coffee
Edinburgh, Edinburgh
04.2024 - Current
  • Managed high volume orders during peak hours maintaining quality of service.
  • Delivered exceptional service to customers for their enjoyment and comfort.
  • Assisted in inventory control measures for effective stock management.
  • Performed cash handling duties accurately to maintain financial integrity.

Barista

Pret A Manger
Edinburgh, Edinburgh
04.2023 - 03.2024
  • Delivered exceptional service to customers for their enjoyment and comfort.
  • Ensured freshness of pastries on display, contributing to overall quality assurance.
  • Demonstrated proficiency in operating espresso machines with precision and care.
  • Managed high volume orders during peak hours maintaining quality of service.
  • Implemented hygiene standards throughout café premises for public health safety compliance.
  • Trained new staff members on café operations, fostering teamwork and consistency.

Education

Master of Arts - International Business Management

Heriot-Watt University
Edinburgh
09.2024 -

A-Levels - Business Management

Ellesmere College
Ellesmere, Shropshire
09.2020 - 06.2022

A-Levels - Sociology

Ellesmere college
Ellesmere, Shropshire
09.2020 - 06.2022

A-Levels - English Literature and Language

Ellesmere College
Ellesmere, Shropshire
09.2020 - 06.2022

GCSEs - Maths

Ellesmere College
Ellesmere, Shropshire
09.2017 - 06.2020

GCSEs - English

Ellesmere College
Ellesmere, Shropshire
09.2017 - 06.2020

GCSEs - Physical Education

Ellesmere College
Ellesmere, Shropshire
09.2017 - 06.2020

GCSEs - Chemistry

Ellesmere College
Ellesmere, Shropshire
09.2017 - 06.2020

Skills

  • Cash handling
  • Inventory management
  • Hygiene compliance
  • Staff training
  • Time management
  • Problem solving
  • Multitasking
  • Customer service
  • Beverage preparation speed
  • Handling customer complaints
  • Drink customisation
  • Food safety regulations

Timeline

Master of Arts - International Business Management

Heriot-Watt University
09.2024 -

Barista

Starbucks Coffee
04.2024 - Current

Barista

Pret A Manger
04.2023 - 03.2024

A-Levels - Business Management

Ellesmere College
09.2020 - 06.2022

A-Levels - Sociology

Ellesmere college
09.2020 - 06.2022

A-Levels - English Literature and Language

Ellesmere College
09.2020 - 06.2022

GCSEs - Maths

Ellesmere College
09.2017 - 06.2020

GCSEs - English

Ellesmere College
09.2017 - 06.2020

GCSEs - Physical Education

Ellesmere College
09.2017 - 06.2020

GCSEs - Chemistry

Ellesmere College
09.2017 - 06.2020
Findlay MacKay