Filiz GÜNER
Pinner,Harrow
Summary
Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Cafe worker
Sainsbury's
Watford, Hertfordshire
01.2008 - 02.2011
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
Babysitter
private
Epping, Essex
06.2001 - 02.2003
- Developed positive, trusting relationships with groups of young children.
- Read stories and lead activities to help children build foundational learning skills.
- Role-modelled desired behaviours, habits and actions.
- Helped children with personal hygiene needs and taught young children to independently complete care tasks.
- Created and maintained welcoming, safe and tidy space to promote children's development.
- Engaged children in stimulating learning-based activities and games.
- Arranged for entertainment and games to provide downtime between learning activities.
Education
Engineer - Geolojical
Süleyman Demirel Üni
Turkey 09.1991 - 06.1995
Skills
- Cash handling
- Payment Processing
- Customer Service
- Product knowledge
Affiliations
- Cooking,walking,swimming,reading
Certification
certificate of attendance at fire lecture 2004
infection control 2004
Timeline
Cafe worker
Sainsbury's
01.2008 - 02.2011
Babysitter
private
06.2001 - 02.2003
Engineer - Geolojical
Süleyman Demirel Üni
09.1991 - 06.1995
certificate of attendance at fire lecture 2004
infection control 2004
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