Filippas Tsanis
Summary
Experienced, committed, and proactive professional who always strives to achieve the highest standards
Organized and dependable candidate successful at managing multiple
priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Estate Agent at
C/O Marc & Partners LTD.
London, Greater London
03.2023 - 06.2023
- Monitored all necessary steps for clients, guided them through the
- tenancy process, and provided professional solutions.
- Prioritized tasks and managed the applicant database.
- Coordinated bookings for EICR/EPC/GAS certificates and inventory clerks.
- Handled inquiries, conducted viewings, and ensured tenants
- provided necessary documentation.
- Provided solutions for repairs and maintenance.
- Managed move-in processes and addressed tenant issues.
- Assisted with accommodation preparation for prospective tenants.
- Handled general admin tasks and maintained CRM data.
- Managed communication with tenants, landlords, and contractors.
- Applied effective time management techniques to meet tight deadlines.
Multi-Unit Restaurant Manager
JD Wetherspoon
London, Greater London
08.2019 - 01.2023
- Oversaw pub operations, including opening and closing, security, and staff schedules.
- Handled customer issues and complaints, finding suitable solutions.
- Managed cash flow, banking operations, and logging data into company systems.
- Operated CCTV systems and performed administrative duties.
- Participated in hiring procedures and managed supplies and invoices.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Ensured excellent customer service.
Assistant Manager
JD Wetherspoon
London, Greater London
01.2017 - 08.2018
- Responsible for the front of the house customer service
- Training new staff to archive excellent customer service
- Responsible for cleaning cellar and taping barrels for daily use
- Provide assistant to managers for daily task and organised the
- Handling order and deliveries and making sure everyone follow company policies
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Daily checks for kitchen team to make sure everything works accordingly
Education
I don't have a degree - Business and Computing
Arden University
London 05.2021 - 02.2023
IT Support Technical Skills helpdesk - Computer science
Udemy
Online cource 01.2023 - 06.2023
Skills
Hardware troubleshooting
Hardware upgrading
Organizational and time management skills
Customer service skills
Customer service awareness
Responded to requests for technical assistance via phone, ticket and in person
Desktop Technical Support
Adaptive to changing environments
Knowledge of support equipment
Ticket support system management
Microsoft Outlook
Windows 10
Network diagnostics
Staff Management
Business administration
Timeline
Estate Agent at
C/O Marc & Partners LTD.
03.2023 - 06.2023
IT Support Technical Skills helpdesk - Computer science
Udemy
01.2023 - 06.2023
I don't have a degree - Business and Computing
Arden University
05.2021 - 02.2023
Multi-Unit Restaurant Manager
JD Wetherspoon
08.2019 - 01.2023
Assistant Manager
JD Wetherspoon
01.2017 - 08.2018