Filipe Ribeiro
Shoreditch, London,UK
Summary
Senior Account Manager / Client Relationship Manager with 4+ years’ experience in B2B technology certification and SaaS sales, consistently delivering 110–156% of annual quota. Proven track record of scaling accounts to £100k+ and converting low-spend clients into long-term six-figure revenue streams. Recognised with multiple Presidents’ Club awards and Hall of Fame honours for sustained high performance. Specialises in consultative selling, strategic account growth, and high-value commercial negotiation.
Overview
11
11
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work history
Client Relationship Manager
QA Ltd
01.2022 - 04.2026
- Performance Overview:
- FY23: 156% (£484k vs £310k target)
- FY24: 140% (£658k vs £470k target)
- FY25: 123% (£779k vs £633k target)
- FY26: Tracking for 110%+ finish
- Key Achievements:
- Consistently exceeded quota (123–156%) over 4+ years, generating up to £779k annual revenue
- Achieved Presidents’ Club annually and Hall of Fame recognition (3 consecutive years)
- Drove 42% YoY revenue growth across account base (£550k → £779k total revenue)
- Converted a dormant client (£4k over 6 years) into £125k+ multi-year SaaS investment
- Expanded ad-hoc client spend into structured £40k–£80k contracts
- Delivered £100k+ invoicing months during typically slower periods, demonstrating strong client retention
- Responsibilities:
- Manage and grow a portfolio of B2B clients within SaaS and technology training
- Develop and execute strategic account plans to drive revenue growth and retention
- Lead commercial negotiations and close high-value, multi-year agreements
- Collaborate cross-functionally with delivery and project teams to ensure client success
- Mentor and support junior team members
Finance Assistant
Hutchison Property Group (UK) Limited
01.2021 - 01.2022
- Supported day-to-day finance operations including accounts payable and receivable
- Assisted with reconciliations, invoice processing, and financial record maintenance
- Gained exposure to property finance and commercial financial processes
Intern Accountant
London & Regional Properties
01.2018 - 01.2019
- Supported accounts payable and receivable processes across multiple entities
- Managed reconciliations, payment runs, and financial reporting
- Gained exposure to asset management and commercial decision-making
Event Assistant – Wimbledon Championships (Seasonal, 2-week stints annually)
Compass Group UK & Ireland Ltd
01.2015 - 01.2017
- Worked in high-pressure environments delivering service at large-scale events
- Developed teamwork, resilience, and customer-facing skills
- Earlier Roles
- Programme Seller – Harry Hitchcock Ltd
- Research Consultant – BVA BDRC
Education
BSc - Accounting and Finance
Oxford Brookes University
01.2016 - 01.2020
A Levels - Business, Economics, Philosophy & Ethics, Portuguese
St John Bosco Sixth Form
01.2014 - 01.2016
High School - undefined
The London Oratory School
01.2008 - 01.2013
Skills
- Strategic Account Management & Growth
- Enterprise Sales & SaaS Solutions
- Contract Negotiation & Deal Closing
- Stakeholder Engagement (Senior / C-Suite)
- Pipeline Management & Forecasting
- Revenue Expansion & Retention Strategies
- CRM Systems (Salesforce, Dynamics)
- Data Analysis & Commercial Reporting
- Team Mentorship & Cross-functional Collaboration
Certification
- APM PFQ Certification
- BCS Foundation Certificate in Business Analysis
- Fluent in Portuguese
- LinkedIn Sales Navigator / ZoomInfo
- Advanced Excel & Data Analysis
Interests
Travel (motorbike rider) and cultural exploration across Europe, Asia, and Australia, Health & fitness (gym, boxing, competitive sports), Financial markets and investing, Networking and personal development
Accomplishments
- £779k annual revenue delivered (FY25)
- 156% quota attainment (highest year)
- Presidents’ Club (3 consecutive years)
- Hall of Fame recognition
- QA Spirit Award – Team Player
Timeline
Client Relationship Manager
QA Ltd
01.2022 - 04.2026
Finance Assistant
Hutchison Property Group (UK) Limited
01.2021 - 01.2022
Intern Accountant
London & Regional Properties
01.2018 - 01.2019
BSc - Accounting and Finance
Oxford Brookes University
01.2016 - 01.2020
Event Assistant – Wimbledon Championships (Seasonal, 2-week stints annually)
Compass Group UK & Ireland Ltd
01.2015 - 01.2017
A Levels - Business, Economics, Philosophy & Ethics, Portuguese
St John Bosco Sixth Form
01.2014 - 01.2016
High School - undefined
The London Oratory School
01.2008 - 01.2013