Filipa Alexandra Barradas Conceição
Ward Clerk And Events Manager Freelance
Newcastle Upon Tyne
Summary
An organised, dedicated and proactive person who enjoys working on own initiative or in a larger team. A sound communicator at all levels, fluent in English and Portuguese who welcomes a challenge and with a strong passion for the Events sector, community engagement and travelling. Personal strengths include problem-solving, high attention to detail, people skills and capable of working under pressure.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Newcastle Hospitals FoundationTrust
NHS
Newcastle upon Tyne
02.2021 - Current
- Ward Clerk - Intensive care Unit - Freeman Hospital - 2024 to Present
- Main Reception Clerk - RVI and Freeman Hospitals- 2022 to 2024
- Lab Support Worker - 2021 to 2022
Experience as Freelancer in the Events Sector
Freelancer
Newcastle upon Tyne
01.2012 - Current
- Project Coordinator - WTF (a group of 6 NE Festivals) - 2021 to 2022
- Event Producer, Site Manager and Registration Manager - Harambee Pasadia Camping Arts Festival - 2019 & 2022
- Stage Manager - Heineken Cup Final Fan Zone - 2019
- Runner - Great North Star - 2018
- Events Manager - Great Exhibition of the North - 2018
- Events Producer - VAMOS! Festival - 2016 to 2018
- Box Office Supervisor - East of the Sun West of the Moon - 2017
- Events Assistant - Steam! Co - 2016
- Stage Manager & Volunteer Coordinator - Woodhorn's Weekend of Wonder - 2015
- Stage Manager - NYE Winter Carnival Walk in the Plank - 2015
- President and Event Manager - Global Society International Student Society - 2015 to 2016
- Artist Liaison - Jazz Festival Sage Gateshead - 2014
Steward
Showsec
09.2014 - 03.2026
- Customer service, meet and greet audience
- Assist staff and audience and guarantee their safety at all times
- Attend brief and de-brief meetings
Events Producer
¡VAMOS!
04.2016 - 07.2019
- Assist events director with onsite event management at events such festivals, street parades and other cultural/ community events
- Volunteer coordination, stage management
- Source, hire, manage vendors/ crews/ talent/ venues and negotiate contracts
- Management of pre-event documentation
- Managing logistics and assisting with design of posters, flyers and social media images
Events Manager
Great Exhibition of the North
06.2018 - 09.2018
- Liaising with clients and artist to fulfill exact event requirements
- Briefing staff and volunteers team and coordination of all customer bookings
- Post event evaluation and H&S reports
- Daily management and coordination of activities
Assistant and Centre Manager
Sanderson Arcade
08.2016 - 08.2017
- Responsible for the day to day running of the shopping centre, including managing the staff and assist/ liaise with the retail tenants
- Responsible for the PR, Marketing and Events. This included liaise and organise events as part of the Town Team, along with the local council and other stakeholders, events such as local market, business awards and the annual food and drink festival
- Responsible for the Health & Safety and training practises of the centre
Events Assistant (Internship)
¡VAMOS!
11.2014 - 11.2015
- Assisting with the organisation of events
- Meeting, liaising and negotiating with artist, staff and suppliers
- Graphic design of posters, flyers and social media images
- Preparing pre-event documentation
- Engaging with audience via social media content
- Organising and booking of logistics
Receptionist & Cleaner
Surtees Hotel
05.2013 - 10.2015
- Welcoming guests at check in desk
- Experienced with booking systems
- Reception duties, including; filling, phone calls, email and fax
- Dealing with requests and complaints
- Room cleaning, clear and tidy up all hotel areas
Team Leader
Teleperformance
05.2005 - 07.2008
- Sales, customer service, dealing with requests and complains
- Staff training
- Supervising a team of 25 members
- Ensure objectives were met
Education
BA (Hons) - Creative Enterprise - Events & Production Management
Teesside University
01-2016
FdA - Events Management
Newcastle College
01-2015
Skills
Leadership
Meticulous eye for detail
Critical observation
Task collaboration
Writing reports and proposals
Communication skills
Budget management
Negotiation techniques
Data analysis
Project Management
Administrative support
Programme development
Resourcefulness
Researching
Customer relationship management
Effective delegating
Microsoft office suite proficiency
Health and Safety Compliance
HR policies and procedures
Proactive approach
Cultural sensitivity
Self-motivation
Ethical decision making
Stakeholder engagement
Time-management
Digital marketing
First Aid Trained
Certification
Full clean driving licence (Category B)
References
Available upon request
Timeline
Newcastle Hospitals FoundationTrust
NHS
02.2021 - Current
Events Manager
Great Exhibition of the North
06.2018 - 09.2018
Assistant and Centre Manager
Sanderson Arcade
08.2016 - 08.2017
Events Producer
¡VAMOS!
04.2016 - 07.2019
Events Assistant (Internship)
¡VAMOS!
11.2014 - 11.2015
Steward
Showsec
09.2014 - 03.2026
Receptionist & Cleaner
Surtees Hotel
05.2013 - 10.2015
Experience as Freelancer in the Events Sector
Freelancer
01.2012 - Current
Team Leader
Teleperformance
05.2005 - 07.2008
FdA - Events Management
Newcastle College
BA (Hons) - Creative Enterprise - Events & Production Management
Teesside University