Filip Florin
London,Middlesex
Summary
I am an organized and calm person . The experience of a store manager helped me to communicate with customers and to adapt easly to changes . I am a person who can work under pressure and deadline and challenges and who wants to learn new things.
Overview
10
10
years of professional experience
Work History
Retail Shop Assistant
FAVORIT SUPERMARKET WATFORD
Watford, Hertfordshire
03.2022 - Current
- Keeping the store fully stocked
- Maintaining the highest level of visual merchandising and store conditions
- Delivering exceptional sales services for improved customer satisfaction
- Interacting with customers and identifying their needs and preferences
- Operating cash registers and point-of-sale machines
- Receiving and verifying the quality and quantity of new shipments
- Enforcing in-store security and health and safety procedures and regulations
Store Manager
SC PROFI ROM FOOD SRL
Bacău, Romania
06.2020 - 02.2022
- Trained and supervised team to deliver on store sales targets.
- Resolved complex customer enquiries, disputes, and complaints.
- Hired and trained 13 employees to deliver store goals.
- Oversaw stocktakes to achieve accurate inventory and pricing.
- Developed new promotions and product lines to exceed sales targets.
- Revamped store appearance, including merchandising and displays, signage, decorations and cleaning to reflect seasonal trends and store branding.
- Evaluated team performance and handled disciplinary actions.
- Implementing company procedures
- Coached and mentored store team members to achieve multiple promotions.
- Delivered quality service with friendly and professional demeanour.
- Delegated work based on sales targets and individual employee strengths.
- Prioritised in-store sanitation, safety and health by raising standards and conducting regular inspections.
- Fostered positive relationships with customers and suppliers.
- Improved store ranking by identifying performance gaps.
Shift Manager
SC PROFI ROM FOOD SRL
Bacău, Romania
12.2017 - 05.2020
- I was in charge of the whole store on my shift
- I learn to order products based on sales
- I learn to manage my store activities
- Maintaining a commercial look of the store
- Working with reports and understanding them
Trade Worker
SC PROFI ROM FOOD SRL
Bacău, Romania
09.2017 - 11.2017
- I worked with the cash register
- I put products on the shelf
Volunteer Worker
Afterschool Don Bosco Bacau
Bacău, Romania
09.2013 - 05.2017
- i helped the children with their homework
- organizing activities in the center
- organizing summer camps
Education
UNIVERSITY - Food Manufacturing Industry
University Vasile Alexandri
Bacau - Romania 2021
Skills
- Good organiser
- Problem solving
- Teamwork oriented
- Confident
- Fast learn
- Team leadership
- Time management
Languages
English
Intermediate
Timeline
Retail Shop Assistant
FAVORIT SUPERMARKET WATFORD
03.2022 - Current
Store Manager
SC PROFI ROM FOOD SRL
06.2020 - 02.2022
Shift Manager
SC PROFI ROM FOOD SRL
12.2017 - 05.2020
Trade Worker
SC PROFI ROM FOOD SRL
09.2017 - 11.2017
Volunteer Worker
Afterschool Don Bosco Bacau
09.2013 - 05.2017
UNIVERSITY - Food Manufacturing Industry
University Vasile Alexandri
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