Filip Chitnis
Chepstow,Monmouthshire
Summary
Dynamic and adaptable with a strong foundation in problem-solving and communication skills. Demonstrates expertise in inventory management, public relations, and over 5 years experience in workplace environments, supported by multilingual capabilities. Proficient in bar equipment usage, reservation system use, and money handling, ensuring composure under pressure. Committed to leveraging entertainment aptitude to enhance customer experiences while pursuing opportunities for growth in hospitality management. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
The Boat Inn
The Boat Inn
Chepstow, Monmouthshire
2025.06 - Current
- Responded promptly to customer inquiries, improving overall satisfaction rate.
- Built rapport with patrons for improved customer experience.
- Exhibited excellent multitasking skills under high-pressure situations resulting in efficient service delivery.
- Checked identification to ensure legal age requirements for alcohol consumption were met.
- Ensured compliance with hygiene standards through routine cleaning tasks.
- Increased upselling success rate by learning about various drink profiles and preferences.
- Demonstrated professionalism and patience whilst dealing with difficult customers.
- Assisted in stock control, reducing waste and ensuring availability of supplies.
Henrys Cafe Bar
Fortitude Inns
Cardiff, Cardiff
2024.09 - 2026.04
- Implemented new cocktail recipes by researching current trends in the industry.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Handled cash transactions securely minimising risk of theft or fraud.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Provided excellent service to customers, resulting in repeat business.
- Recommended drinks to customers, increasing overall sales.
Education
Bachelor of Arts - Politics and Spanish BA
Cardiff University
Cardiff 2024.09 -
A-Levels - History, Spanish, Welsh Baccalaureate
Chepstow School
Chepstow, Monmouthshire 2022.09 - 2024.06
GCSEs - English, Maths, Science, Spanish, History, PE, Welsh Baccalaureate, English Literature.
Chepstow School
Chepstow, Monmouthshire 2019.09 - 2022.06
Skills
- Problem-solving
- Communication skills
- Inventory management
- Multilingual
- Public Relations
- Tactful complaint handling
- Entertainment aptitude
- Bar equipment usage
- Reservation system use
- Money handling
- Composure under pressure
Affiliations
Cricket, Football, Tennis, Piano, Politics
Languages
English
Native
Czech
Advanced
Spanish
Upper intermediate
Timeline
The Boat Inn
The Boat Inn
2025.06 - Current
Henrys Cafe Bar
Fortitude Inns
2024.09 - 2026.04
Bachelor of Arts - Politics and Spanish BA
Cardiff University
2024.09 -
A-Levels - History, Spanish, Welsh Baccalaureate
Chepstow School
2022.09 - 2024.06
GCSEs - English, Maths, Science, Spanish, History, PE, Welsh Baccalaureate, English Literature.
Chepstow School
2019.09 - 2022.06