Figo Figo
London
Summary
Seasoned individual with demonstrated track record of providing excellent customer service, ensuring customer satisfaction, and maintaining a professional atmosphere. Possesses excellent communication, interpersonal, and problem-solving skills. Committed to delivering an outstanding dining experience to each and every customer.
Overview
3
3
years of post-secondary education
1
1
Certification
Work history
Waiter
Pokhara Restraurar
London
2023.09 - Current
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
Barista
Himalayan Java
Kathmandu, Nepal
2023.07 - 2023.08
- Maintained and operated espresso machines, blenders and commercial coffee brewers.
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
Education
HIGHER SECONDARY - PHYSICAL SCIENCE
Uniglobe College
Nepal, Kathmandu 2019.03 - 2022.06
Networking and security - Computer Science
Middlesex University
London 2023.09 -
Skills
- MS Office
- Active Listening
- Data Entry
- Problem-Solving
- Self-Motivated
- Teamwork and Collaboration
- Attention to Detail
Certification
Certificate for barista
Interests
My interests span photography, fitness, and community volunteering, showcasing my creativity, discipline, and commitment to community well-being. I'm an avid reader, fostering continuous learning and a love for storytelling. My fascination with technology and innovation keeps me up-to-date with the latest advancements, fueling my curiosity to explore innovative solutions. These diverse interests contribute to my adaptability, creativity, and unwavering commitment to excellence.
Languages
English
Advanced
Nepali
Native
Burmese
Native
Hindi
Upper intermediate
Timeline
Waiter
Pokhara Restraurar
2023.09 - Current
Networking and security - Computer Science
Middlesex University
2023.09 -
Barista
Himalayan Java
2023.07 - 2023.08
HIGHER SECONDARY - PHYSICAL SCIENCE
Uniglobe College
2019.03 - 2022.06