Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Work availability
Timeline
Generic
FIDELIS   JIMMY OLUWAYOMI

FIDELIS JIMMY OLUWAYOMI

Yorkshire,South Yorkshire

Summary

I enjoy helping clients, customers and individuals, and solving any problems that they may have . I am a great communicator, over the phone, face to face and via email. I strive to work well under pressure and love to keep myself, and my workflow organized.


Dedicated Bank Manager with more than 10 years of experience overseeing branch operations, improving financial performance, and enhancing customer satisfaction. Proven success in analyzing market trends, developing and executing strategic plans, and building high-performing teams. Skilled at identifying and addressing operational inefficiencies, communicating effectively with stakeholders, and establishing strong relationships with clients.

Overview

13
13
years of professional experience
5
5
years of post-secondary education

Work history

Operation Manager

Wema Bank PLC, Okesha
01.2019 - 12.2022
  • Monitors the processing of consumer account transactions, maintenance of account records and entry of account data into financial institution departments.

Corporate Bank Manager

Wema Bank PLC, Orereowu Ado Ekiti
02.2015 - 01.2018
  • Provide financial advice to commercial clients and institutions as well as promoting financial services and products to help these clients run their operations.

Customer Service Representative

Wema BankPLC, Owo Ondo State
01.2010 - 01.2014
  • Works with clients who have complaints, orders, or require information about products/services purchased fromthe organization.

Education

Master's - International Business Management, Business Administration

Sheffield Hallam University

GCSEs - Math, English, Economics, Biology, Government, Literature Further Math

General Examination
Ondo Nigeria
11.2001 - 11.2001

BSc - Business Administration And Management

Achievers University Owo
Ondo State Nigeria
03.2014 - 02.2016

Higher National Diploma - Business Administration And Management

Federal Polytechnic Ado Ekiti
Ado Ekiti Nigeria
05.2000 - 11.2003

Skills

  • Communication, Leadership Skills, Financial Acumen, Customer Service, Decision Making, Time Management,
  • Team Building, Risk Management
  • Certificates
  • Prevention and detection of fraud
  • Leadership seminar
  • Basic Banking Operation
  • Customer service training
  • Human management seminar
  • Basic audit
  • Personal effectiveness and attitude
  • Basic credit and appraisals

Accomplishments

  • Oversaw daily operations of multiple branches, managing resources, and ensuring compliance with regulatoryrequirements
  • Financial Performance
  • Developed and executed strategic plans to improve financial performance, increase customer satisfaction, andexpand the bank's footprint
  • Performing Team
  • Built and led a high-performing team of banking professionals, providing training, coaching, and mentoring todevelop their skills and drive their success.

Languages

English
Fluent

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Operation Manager

Wema Bank PLC, Okesha
01.2019 - 12.2022

Corporate Bank Manager

Wema Bank PLC, Orereowu Ado Ekiti
02.2015 - 01.2018

BSc - Business Administration And Management

Achievers University Owo
03.2014 - 02.2016

Customer Service Representative

Wema BankPLC, Owo Ondo State
01.2010 - 01.2014

GCSEs - Math, English, Economics, Biology, Government, Literature Further Math

General Examination
11.2001 - 11.2001

Higher National Diploma - Business Administration And Management

Federal Polytechnic Ado Ekiti
05.2000 - 11.2003

Master's - International Business Management, Business Administration

Sheffield Hallam University
FIDELIS JIMMY OLUWAYOMI