Fida Hassan
United Kingdom
Summary
A detail-oriented professional with expertise in computer skills, including the Microsoft Office Suite, and proficiency in customer service. Demonstrates adeptness in utilising professional software applications such as Global XB Insurance System, Eclipse, Power BI, and Outlook to enhance operational efficiency. Committed to leveraging technical skills and customer service acumen to drive organisational success and pursue opportunities for growth within dynamic environments.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work history
Insurance Technician
Pro Global MGA
2025.07 - 2026.04
- I manage end-to-end processing of insurance documentation, including slips, endorsements, premium adjustments, and insured details across diverse classes of business such as Power, Energy, Construction, Cargo, Marine, Direct Property, and Aviation. I actively use Global XB to create formal quotations, binders of insurance, draft documentation, set up new policies, and process renewals in line with agreed terms. My role involves accurately inputting and validating underwriting data in Eclipse and the Spring Document Management System to ensure compliance with company and client standards. I regularly liaise with underwriters to resolve queries, ensuring data accuracy and consistency across all systems. In addition, I use Excel and analytical tools to track and reconcile policy information, identify discrepancies, and maintain high data quality, supporting efficient underwriting operations and strong customer service delivery.
Research Support Worker
OrciTrials Private Limited
2022.11 - 2025.06
- As a support worker at OrciTrials, my primary responsibilities were to ensure the well-being and comfort of clinical trial patients throughout their participation in clinical research studies. My role encompassed a wide range of duties aimed at providing a seamless and supportive experience for trial visits including coordination of patient visit schedules, transport arrangements from patient homes to hospitals/study clinics, patient hotel stays, train-tickets arrangements, coordination of visit specific study procedures such as blood draws, blood sample shipments and recording of patient data in assigned health-care datasets. To guarantee the utmost comfort and convenience, I meticulously coordinated operational and logistic tasks including food and refreshment arrangements, patient’s honorarium re-imbursements and telephonic calls coordination with treating medical team.
Financial Data Analyst
2iQ Research (GMBH)
2022.01 - 2022.06
- As a financial data analyst, I was performing the analysis of corporate annual reports, press releases and announcements for relevant determined classifications using organizational proprietary software. I rigorously checked financial news flows and annual reports of companies to extract meaningful information relevant to the company financial health and insider activities. Collaborated with team members to continuously improve the quality and accuracy of data. In addition to the assigned personal projects, I supported timely deliverance of work-related tasks from junior Analysts/Trainees.
Branch Manager
Eden Grocery Store
2019.01 - 2020.12
- My responsibilities included managing stock inventory, cash balances reporting and analysis, daily sales along with the daily closure, expenditures, including labor costs. Reviewed forecasted balance and corrected any shortages or overages. As a team manager, I ensured all team members are on-boarded well, conducted soft skills and sales training to the new hires as well as managed the staff rotas to ensure business continuity and progress.
Education
Master’s - International Business with Data Analytics
Ulster University
2024.05 - 2025.05
BSc - Economics
University of Education
2016.10 - 2020.09
Intermediate - undefined
Punjab Group of College
2014.08 - 2016.09
Matriculation - undefined
Misali Ravian High School
Mandi-Bahauddin 2012.08 - 2014.07
Skills
- Computer Skills (Microsoft Office Suite)
- Customer Service
- Professional software’s/applications: Global XB Insurance System, Eclipse, Power BI, Outlook
Languages
English
Urdu
Hindi
Punjabi
Reference
Reference is available upon request.
Timeline
Insurance Technician
Pro Global MGA
2025.07 - 2026.04
Master’s - International Business with Data Analytics
Ulster University
2024.05 - 2025.05
Research Support Worker
OrciTrials Private Limited
2022.11 - 2025.06
Financial Data Analyst
2iQ Research (GMBH)
2022.01 - 2022.06
Branch Manager
Eden Grocery Store
2019.01 - 2020.12
BSc - Economics
University of Education
2016.10 - 2020.09
Intermediate - undefined
Punjab Group of College
2014.08 - 2016.09
Matriculation - undefined
Misali Ravian High School
2012.08 - 2014.07