Summary
Overview
Work history
Education
Skills
Timeline
Generic

Imran Sufian

Summary

A conscientious and professional individual with extensive experience in managing multiple businesses, administration, customer service and a year in Finance. Also, a highly organised and efficient individual, whose thorough and precise approach to projects has yielded excellent results. I have a keen interest and passion in finance and customer services hoping to spread my skill set in a working environment.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work history

Metro Bus Auditor

Firebrick Partners
06.2025 - Current

Ensuring every bus has Metro newspapers on them

In charge of auditing 30 bus garages in London

Conducting audits with night controllers/ and or cleaning managers

Obtaining fleet lists and run out sheets to check PVR and VOR buses

Checking buses for safe metro racks (newspaper holders)

Liaising with Engineer managers and/or Operations managers to supply and fit newspaper racks inside buses

Investigating newspaper returns from bus garages

Ensuring cleaning staff are loading buses with correct amount of newspapers

Investigating future bus garage changes to determine newspaper supply for garages

Creating good rapport with night controllers, managers and staff

Compliance Officer

Essential Law Ltd
06.2023 - 06.2025

Setting up appropriate software's and portals for businesses and individuals

Adhering to GDPR for sensitive information

Complying with Home Office rules for businesses and individuals

Taking calls and advising regarding compliance for businesses

Attending workshops and social events to further the business in terms of networking, getting fresh ideas, and marketing to see the 'wants' and

'needs' within the immigration industry

Liaising with my business partner (immigration lawyer) regarding individual or business cases

In charge of the HR software (Breathe HR) for the company and over 10 other companies as part of compliance

Keeping up to date with UK immigration laws from Home Office

Offer advice to businesses regarding what compliance is needed for a company with a Sponsor License

Give information on a Sponsor License in broad depth with a 1-hour call (pre booked)

Assist with lawyer work' on behalf of the immigration lawyer within the business

Answering queries regarding the specialised role I'm In, to businesses and individuals from small sized companies to large.

Fleet Coordinator

Foxtons Group
06.2023 - 10.2023

Answering and logging accident and damage calls from Foxtons employees. Obtaining every information regarding the incident and images, then forwarding them onto the Insurance company

Completing and booking in vehicle service requests with appropriate partners such as BMW/Mini Ruislip, Skoda West London, etc

Assessing and recording any vehicle damage upon return from an employee leaving the company.

Preparing and handing over 'New Starters' vehicles fortnightly (15-25 vehicles). A batch of up to 25 new employees join Foxtons every 2 weeks.

Me and the team source those vehicles from leavers or new deliveries. 15-minute introduction of the vehicle per new employee

Preparing and handing over 'Target vehicles' once a month (10-20 vehicles). Employees that meet their targets, receive vehicle upgrades. From BMW 1 series to Porsche's.

Create new vehicle files, load them onto PIPA system and add them onto TFL congestion (new vehicle delivery). Inspect vehicle on delivery date for any flaws. Opposite process for giving vehicles back to the leasing company. Delete files, take them off congestion and keep all paperwork with the vehicle (MOT, services, maintenance, damage work)
Administration duties such as: Processing PCNs, Police letters, SORN letters, Dealer recalls. Insurance claims
Liaising with drivers regarding any problems with vehicles on the road
Weekly team meetings with fleet coordinator and fleet operations director regarding to keep on top of work
Holiday handovers of any outstanding tasks

Fleet Purchasing Coordinator

Hertz UK Ltd
08.2022 - 05.2023

Creating and Raising PO's on Oracle for vehicles and delivery costs

Creating Model codes on TAS for vehicles

Preparing van payments for next morning payment (anywhere from £20k - £2m)

Banking in DVLA refund cheques and ParkingEye cheques by preparing an excel sheet then writing a cheque to send off to Deutsche Bank for payment

Preparing daily turn-back vehicles to their original site.

Taking delivery of company vehicles for staff

Creating an excel sheet for monthly relicensing (monthly car tax). Inputting VLOOKUP formula against certain columns for quicker and efficient use

Organising the storage room full of keys, bookracks and loose items Attending weekly/ monthly team meetings for target purposes

Customer Service Point

Royal Mail Group
09.2019 - 03.2023

Handling customer queries and conflicts

Enquiry office duties such as scanning and sorting parcels, redelivery requests and sending back out of date packages

Liaising with line managers and postmen to fulfil customer complaints with regards to missing parcels End of month meetings with several managers

HR Admin role such as inputting overtime, annual leave requests and creating spreadsheets

End of day cash handling and PDQ receipts

Handling PO Boxes, custom fees and surcharge payments

Accountancy Assistant

Camden Council
03.2018 - 03.2019

Bank Reconciliations

Payroll

Looking after Income, NNDR and Council Tax bank accounts

General Ledger

Liaising with different departments via Skype business to achieve our goals.

Completing daily rota tasks

Petty Cash accounts

Vast experience in accounting software e5 Cedar, Oracle Fusion,

ASH Recovery Debtors

Education

Diploma of Higher Education - Accounting and Finance

City University of London
London
09.2015 - 08.2017

NVQ Level 3 - Business Studies

Stanmore College
London
09.2013 - 08.2015

GCSEs - Mathematics, Personal Finance

Hampstead School
London

GCSEs - English Language and English Literature

Hampstead School
London

Skills

Business Management: Proven track record in managing multiple food franchises and private food chains, including staff management, HR, and

operations

Fleet & Vehicle Coordination: Experience in vehicle logistics, handovers, damage assessment, and liaising with leasing companies and drivers

Customer Service: Skilled in handling customer complaints, queries, and conflict resolution in fast-paced environments like Royal Mail and

restaurant operations

Compliance & Legal Support: Familiar with GDPR, UK immigration compliance, and advising businesses on Sponsor Licenses and HR

regulations

Finance & Accounting: Experience with reconciliations, and financial systems like Oracle and e5 Cedar

Administration & Data Entry: Proficient in processing documentation, managing records, and performing detailed administrative tasks accurately

Software Proficiency: Strong command of Microsoft Office (Excel, Word, PowerPoint, Access), Oracle, Breathe HR, TAS, and PIPA systems

Team Leadership: Confident in leading teams, organizing meetings, conducting training, and driving team productivity through communication and

planning

Problem-Solving: Effective at handling operational, customer, and system-related issues independently and efficiently

Communication: Excellent interpersonal and written communication skills, experienced in stakeholder engagement and business negotiations

Adaptability: Quick learner with ability to switch between sectors including finance, food service, law, and logistics

Driving License: Full, clean UK driving license since 2014

Timeline

Metro Bus Auditor

Firebrick Partners
06.2025 - Current

Compliance Officer

Essential Law Ltd
06.2023 - 06.2025

Fleet Coordinator

Foxtons Group
06.2023 - 10.2023

Fleet Purchasing Coordinator

Hertz UK Ltd
08.2022 - 05.2023

Customer Service Point

Royal Mail Group
09.2019 - 03.2023

Accountancy Assistant

Camden Council
03.2018 - 03.2019

Diploma of Higher Education - Accounting and Finance

City University of London
09.2015 - 08.2017

NVQ Level 3 - Business Studies

Stanmore College
09.2013 - 08.2015

GCSEs - Mathematics, Personal Finance

Hampstead School

GCSEs - English Language and English Literature

Hampstead School
Imran Sufian