Ffion George
Llanelli,Carmarthenshire
Summary
A strong background in team leadership and customer service. Knowledgeable about managing time and schedules, resolving conflicts, and maintaining a productive work environment. Ready to use and develop organisational, communication, and problem-solving skills in the receptionist role.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Shift supervisor
KFC Demipower
Carmarthen , Carmarthenshire
2021.09 - Current
- Ensured food preparation met required standards; contributed towards favourable restaurant reviews.
- Ensured adherence to health and safety regulations; maintained safe workplace conditions.
- Resolved customer complaints promptly, leading to enhanced customer relations.
- Monitored cash registers and transactions, reducing instances of financial discrepancies.
- Carried out administrative duties such as answering phones and filing paperwork to support daily operations.
General Operative
Dunbia
Cross Hands, Carmarthenshire
2021.07 - 2021.08
- Followed company protocols to ensure quality standards were met.
- Adhered to health and safety procedures whilst carrying out tasks.
- Loaded and unloaded materials safely, ensured proper storage within the warehouse facility.
Waitress assistant
Cwmcerrig Farm Shop
Gorslas, Carmarthenshire
2018.07 - 2020.08
- Contributed to restaurant ambiance by thoroughly cleaning all areas before opening hours.
- Enhanced dining experience through friendly interaction with customers.
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Assisted in food preparation, ensuring prompt service during busy times.
Education
Bachelor of Science - Criminology and Policing
UWTSD
Swansea, City and County of Swansea 2023.09 - 2026.04
A-Levels -
Ysgol Bro Dinefwr
Llandeilo, CarmarthenshireGCSEs -
Ysgol Bro Dinefwr
Llandeilo, CarmarthenshireSkills
- Time management
- Customer relations
- Job-Specific software use
- Knowledge of gdpr compliance
- Effective communication
Accomplishments
Duke of Edinburgh Bronze Award
Languages
English
Native
Welsh
Fluent
References
References available upon request.
Timeline
Bachelor of Science - Criminology and Policing
UWTSD
2023.09 - 2026.04
Shift supervisor
KFC Demipower
2021.09 - Current
General Operative
Dunbia
2021.07 - 2021.08
Waitress assistant
Cwmcerrig Farm Shop
2018.07 - 2020.08
A-Levels -
Ysgol Bro Dinefwr
GCSEs -
Ysgol Bro Dinefwr