Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
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Ffion Davies

Ffion Davies

Crymych,Pembrokeshire

Summary

Highly motivated individual with experience in digital marketing, creating relevant content to advertise and promote services.

Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Dedicated to offering exceptional assistance to team members and customers. Skilled in communicating with customers to ensure smooth organisation for maximum customer satisfaction. Positive and upbeat with strong relationship-building abilities.


Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work history

Digital Media Officer

Carmarthenshire County Council
Carmarthen, Carmarthenshire
08.2024 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Utilised social media platforms to increase readership.
  • Promoted work on social media platforms, engaging with target audience to drive awareness.
  • Employed social media skills to promote marketing efforts.
  • Managed and monitored social media accounts across the authority, ensuring each page was following social media policy.


Customer care assistant & Activity Instructor

Urdd Gobaith Cymru
Llangrannog, Ceredigion
09.2022 - 08.2024
  • Managed large volumes of incoming calls and emails, maintaining professionalism under pressure.
  • Collaborated with team members in organising large company events.
  • Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
  • Coordinated office supplies orders to keep necessary materials available at all times.
  • Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
  • Increased customer engagement by implementing social media marketing techniques.
  • Created eye-catching visual content for social media campaigns – increased audience engagement significantly,.
  • Created compelling visual content, improved social media interaction rates.
  • Led groups across all activities within the Urdd Camp.
  • Adapt activities to suit and be accessible for children and adults with additional needs or disabilities.
  • Fostered a safe and enjoyable environment by implementing safety measures.
  • Maintained equipment cleanliness to meet health and hygiene standards.
  • Administered first-aid treatment, ensuring injured participants received immediate care.
  • Conducted regular checks of facilities for any hazards or maintenance needs, ensuring a safe environment at all times.
  • Adapted activities to meet individual needs, leading to positive parent feedback.

Education

Bachelor of Arts - Business Management

Cardiff Metropolitan University
Cardiff
09.2018 - 06.2021

A-Levels -

Ysgol Bro Teifi
Ceredigion
09.2016 - 07.2018

GCSEs -

Ysgol Dyffryn Teifi
Ceredigion
09.2014 - 07.2016

Skills

  • Excellent communication skills
  • Social media marketing
  • Marketing strategies
  • Effective team work
  • Great organisational skills
  • Use of Canva
  • Problem-solving
  • Creative
  • Attention to detail
  • Video editing skills
  • Working at a fast paced, busy environment
  • Working individually

Languages

English
Fluent
Welsh
Native

Affiliations

  • Sports - Hockey, Football and Rugby
  • Exploring
  • Photography
  • Arts and Crafts

Timeline

Digital Media Officer

Carmarthenshire County Council
08.2024 - Current

Customer care assistant & Activity Instructor

Urdd Gobaith Cymru
09.2022 - 08.2024

Bachelor of Arts - Business Management

Cardiff Metropolitan University
09.2018 - 06.2021

A-Levels -

Ysgol Bro Teifi
09.2016 - 07.2018

GCSEs -

Ysgol Dyffryn Teifi
09.2014 - 07.2016

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Ffion Davies