Roya Meyeri
Sales Executive
Cambridge,CAM
Summary
Professional Summary
I am an accomplished Sales Executive with 2 years of experience in consistently promoting company brand and values
Passionate in making the consumer happy with talents in analysis, consumer knowledge and closing sales techniques . Coordinating with customers and retail partners to accomplish sales goals while maintaining strong professional relationships.
I am Self-motivated outside sales profession by creating my own fitness business experienced in both technical and non-technical, fast-paced team environments. I am used to building different forms of relationships with all types of individuals.
I am an Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales Executive
Motorcycle World LLP
07.2022 - Current
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needs and requirements
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Shift Manager/Key Holder
Loungers
10.2021 - 07.2022
- Scheduled employee shifts, balancing workload fairly while accommodating individual preferences and availability when possible.
- Assisted customers with inquiries or concerns promptly and professionally, enhancing brand reputation for excellent service.
- Contributed ideas for process improvements which led to reduced costs without compromising quality.
- Ensured compliance with all company standards as well as local health and safety regulations during each shift.
- Improved shift efficiency by streamlining processes and implementing time-saving strategies.
- Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
- Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
- Exercised composure under pressure and in escalated customer service scenarios.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Counted registers and cleaned and secured shop at end of shift.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Assistant Manager
Snap Fitness 24/7
10.2021 - 03.2022
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Reviewed sales and gross profit report to assess company efficiency.
- Monitored security to protect employees, customers and property.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Membership Advisor
Snap Fitness 24/7
12.2019 - 03.2021
- Developed strong relationships with local businesses to create mutually beneficial partnerships that drove new memberships.
- Conducted comprehensive tours of fitness facilities for potential members, showcasing amenities and services offered.
- Implemented creative outreach methods to reach potential members outside traditional channels, increasing overall brand awareness.
- Managed membership database efficiently, ensuring accurate data entry and timely updates for member records.
- Utilized social media platforms effectively for promoting special offers which attracted new prospects.
- Resolved member issues promptly and professionally, demonstrating empathy and understanding while maintaining company policies.
- Provided expert advice on available membership plans, customizing options to meet individual needs and preferences.
- Maintained accurate records of all membership transactions, ensuring proper billing and payment processes were followed.
- Assisted in marketing initiatives for driving new memberships, including promotional events and special offers.
- Supported existing members with their account-related queries which resulted in improved member satisfaction.
- Exceeded monthly sales targets consistently through proactive lead generation efforts.
Customer Assistant
Tesco Stores
07.2018 - 12.2019
- Assisted customers in locating desired items, ensuring a positive shopping experience.
- Educated customers on product features and benefits, guiding them towards informed purchasing decisions.
- Coordinated with other departments to resolve any issues affecting the customer experience.
- Handled cash transactions accurately while adhering to company security protocols.
- Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
- Processed returns and exchanges efficiently, minimizing wait times for customers.
- Participated in regular inventory checks, assisting with restocking merchandise as needed.
- Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Gcses - Maths
Ernulf Academy
Cambridge, United Kingdom 04.2001 -
Gcses - English
Ernulf Academy
Cambridge 04.2001 -
Gcses - Science
Ernulf Academy
04.2001 -
Gcses - Music
Ernulf Academy
Cambridge, United Kingdom 04.2001 -
Gcses - Food And Nutrition
Ernulf Academy
Cambridge, United Kingdom 04.2001 -
Skills
Lead prospecting
Schedule Coordination
Operations
Expense Reporting
Public Speaking
Sales Team Leadership
Data Analysis
Goals and performance
Lead Development
Closing Techniques
Sales strategy
Upselling strategies
Persuasive Selling
Interpersonal and written communication
Staff Management
Customer Assistance
Product Knowledge
Store Organization
Active Listening
Decision-Making
Multitasking Abilities
Excellent Written and Verbal Communication
Time Management
Customer Needs Assessment
Organizational Skills
Problem-Solving
Exceeding Customer Expectations
Teamworking
outgoing
Always going above and beyond
Timeline
Sales Executive
Motorcycle World LLP
07.2022 - Current
Shift Manager/Key Holder
Loungers
10.2021 - 07.2022
Assistant Manager
Snap Fitness 24/7
10.2021 - 03.2022
Membership Advisor
Snap Fitness 24/7
12.2019 - 03.2021
Customer Assistant
Tesco Stores
07.2018 - 12.2019
Gcses - Maths
Ernulf Academy
04.2001 -
Gcses - English
Ernulf Academy
04.2001 -
Gcses - Science
Ernulf Academy
04.2001 -
Gcses - Music
Ernulf Academy
04.2001 -
Gcses - Food And Nutrition
Ernulf Academy
04.2001 -