

A versatile professional with expertise in mail sortation techniques, accurate mail sorting, and ensuring correct dispatch to meet distribution targets. Proficient in medication supply management, elderly and disability care, with a strong foundation in safeguarding knowledge. Demonstrates excellence in office equipment maintenance, documentation, and patient relationship building. Skilled in personnel training and development, with a comprehensive understanding of customer demographics and retail platforms. Adept at processing records destruction and attendance records preparation, showcasing proficiency in Microsoft Outlook, Word, and Excel. Known for being calm under pressure and possessing exceptional communication and team-building skills. Committed to leveraging skills in research and due diligence to achieve organisational goals.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adapt at multi-tasking, leading group discussions and managing projects.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Volunteering once a month at 6-9pm with women that have experienced or have friends or family that have been affected by domestic abuse. We provide a listening ear and also helpful detials of assistance such as booking in with a councellor, some theraphy group sessions and futher services that our community can assist with.
Analysed data and information to identify issues and create tailored solutions.
Handled high-volume telephone and email enquiries to minimise backlogs
Conducted testing to diagnose • system faults.
Kept appropriate stock levels to match expected demandenquiries and concerns.
Engaged with stakeholders to build relationships and brand awareness
Recommended long/short term residential treatment, individualized/group drug counselling
Supported child welfare and prevention services
Completed detailed charts to summarise interactions/follow-up with patients
Maintained confidentiality and compliance standards for optimised patient care
Monitored individual's physical and emotional wellbeing
Promptly reporting changes and providing suggestions for care plan adjustments
Maintained up-to-date knowledge on latest care practices
Maintained optimal safety standards throughout client home
Assisted clinical staff with wound care and health-assessments
Completed documentation of care, hospital actions for up-to-date client records.
Helped individuals with day-to-day activities while-encouraging independence