FERNANDA SCOZZIERO
Binfield,Berkshire
Summary
Experienced and highly skilled at administering business needs with efficiency and accuracy, but with love in attending to customer needs and helping people. More than 15 years of experience coordinating operations and is highly driven by challenging projects and solving problems.
Overview
18
18
years of professional experience
4025
4025
years of post-secondary education
Work history
Admissions and Records Officer
Newbold College of Higher Education
Binfield, United Kingdom
01.2022 - Current
- Handled all communications with potential students, ensuring clarity and understanding.
- Processed undergraduate and graduate admissions applications, ensuring accuracy and adherence to college policies and deadlines.
- Maintained and updated student records.
- Assisted students with admissions inquiries, enrollment verification, and transcript requests, delivering timely and accurate support.
- Collaborated with academic departments to coordinate registration, course scheduling, and degree audits.
- Generated reports and maintained accurate data for the college numbers.
Global Mission Pioneer
Middle and North Africa Union of the SDA Church
Erbil, Iraq
09.2018 - 10.2020
- The main goal of the position was to connect with people meaningfully, leading connections to small groups and bible studies.
- Developing, planning and implementing education courses, such as English, Baking and Well-being classes for the community.
- Supported the Manager in administration duties, reports, official documents, marketing, etc.
Residential Dean and Events Assistant
Newbold College of Higher Education
Binfield, United Kingdom
01.2017 - 08.2018
- Oversaw and provided to the needs of female student's residential life at the college campus.
- Managed the cleaning and maintenance of the Hall of Residence.
- Planned and organized meetings, events and programs for the college.
Waldensian Student
Middle and North Africa Union of the SDA Church
Erbil, Iraq
01.2016 - 12.2016
- Joined a local language class at the largest university in Erbil.
- Learned Basic Kurdish to connect with the community.
- Supported church activities and other missionaries' activities.
Travel Coordinator
Adventist Exchange (UNASP)
Binfield, United Kingdom
05.2015 - 09.2015
- Management of staff team and supervision of teenagers groups in exchange in Europe (England, Italy and France);
- Control and supervision of campus activities, cafeteria, dormitories and events.
Administrative Manager
Delicinhas Gourmet
Porto Alegre, Brazil
05.2014 - 04.2015
- Monitored and controlled inventory to ensure adequate supply levels, timely product ordering and efficient management of company resources.
- Ensured workers adhered to regulations on hygiene, including Health & Safety practices and guaranteed all baked goods were cooked according to customers tastes and needs.
ECommerce Manager
Intercity Hotels
Porto Alegre, Brazil
01.2008 - 01.2014
- Developed and delivered projects to maximize sales targets.
- Maintained strong partnerships with B2C and B2B partners to progress team development and achieve profit targets.
- Increased customer visits and optimization through engaging content production.
- Developed and executed digital marketing strategies for brand and product awareness, eCommerce sales and wholesale account support across all digital channels.
- Reported on current online revenue, performance, and trends and projections for future revenue and performance.
Administrative Assistant
Estacao Sul Tourism
Porto Alegre, Brazil
01.2007 - 01.2008
- Customer Service.
- Sales Travel packages.
- Financial and administrative control of the company.
Information Analyst
Tabularium Solutions in Information and Processes
Brasilia, Brazil
01.2006
- Responsible for analysis and control of contracts for a telephone company.
Events and Customer service Assistant
Viagens Brazil Tourism
Brasilia, Brazil
01.2007
- Coordinated and organized events for companies ( Corporative events, Receptive in airports and weddings).
Education
Master of Business Administration - Strategic Communication
Centro Universitario IPA
BrazilBachelor of Arts - Tourism And Hospitality
Centro Universitario IPA
BrazilHotel Management Course - undefined
Grupo IPED
Hospital Hospitality Course - undefined
Grupo IPED
FAA Level 2 - First Aid for Mental Health
Tineke Training Ltd
Binfield, Bracknell ForestCommunity Resiliency Skills Training
Loma Linda University
Skills
- Strategy development
- Relationship management
- Team player
- Challenge oriented
- Hard-working
- Fire Safety qualified
- Manual Handling Principles and Practices qualified
Timeline
Admissions and Records Officer
Newbold College of Higher Education
01.2022 - Current
Global Mission Pioneer
Middle and North Africa Union of the SDA Church
09.2018 - 10.2020
Residential Dean and Events Assistant
Newbold College of Higher Education
01.2017 - 08.2018
Waldensian Student
Middle and North Africa Union of the SDA Church
01.2016 - 12.2016
Travel Coordinator
Adventist Exchange (UNASP)
05.2015 - 09.2015
Administrative Manager
Delicinhas Gourmet
05.2014 - 04.2015
ECommerce Manager
Intercity Hotels
01.2008 - 01.2014
Administrative Assistant
Estacao Sul Tourism
01.2007 - 01.2008
Events and Customer service Assistant
Viagens Brazil Tourism
01.2007
Information Analyst
Tabularium Solutions in Information and Processes
01.2006
Hotel Management Course - undefined
Grupo IPED
Hospital Hospitality Course - undefined
Grupo IPED
Master of Business Administration - Strategic Communication
Centro Universitario IPA
Bachelor of Arts - Tourism And Hospitality
Centro Universitario IPA
FAA Level 2 - First Aid for Mental Health
Tineke Training Ltd
Community Resiliency Skills Training
Loma Linda University
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