FERHUNDE EMIR
WOOLWICH,LONDON
Summary
Organised, motivated and dependable Quality Assurance Manager with 30 years of experience recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction.
Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals. Resourceful and well-organised with excellent leadership and team-building record.
Detail-oriented professional with hands-on experience in testing and measuring materials to verify quality.
Committed to coaching team in adhering to quality control standards.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
34
34
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Quality Control and Quality Assurance Manager
MODERN PAPER LIMITED
Erith, Bexley
03.2022 - Current
- Fostered a culture of continuous improvement, implemented innovative problem-solving techniques.
- Enforced strict adherence to health and safety regulations thereby ensuring worker's welfare.
- Upheld ISO standards throughout all production stages, guaranteed top-notch final outputs. Ensured quality standards by conducting rigorous product inspections.
- Coordinated team efforts for the delivery of high-quality outcomes.
- Managed communication between departments for smoother operations.
- Resolved customer complaints swiftly, maintained company reputation for excellence.
- Driven process improvements by taking corrective and preventive actions as needed.
- Verified compliance with legal requirements, prevented any possible regulatory issues.
- Promulgated safety regulations, ensured a safe working environment for everyone involved in the process.
- Facilitated regular training sessions to enhance staff understanding of quality control protocols.
- Optimised production line flow with the implementation of new quality control measures.
- Led internal audits, identified and rectified discrepancies in established processes.
- Assisted with drafting, reviewing and finalising Standard Operating Procedures and Work Instructions.
- Updated individual service audit spreadsheets with review results.
- Maintained up-to-date procedures for complaints and compliance.
- Mitigated potential risks, implementing proactive strategies to address key issues.
- Conducted and completed quality assurance checks for new products.
- Attended meetings and submitted decisions made to senior management for approval.
- Evaluated manufacturing processes regularly and documented analysis results for business improvement and growth.
- Defined manufacturing quality guidelines and criteria to adhere to company standards.
- Enforced health and safety requirements for worker protection, keeping accidents and company liability at minimum.
- Adhered to regulatory and statutory requirements for paper tissue converting and manufacturing.
Quality Control and Quality Assurance Manager
ENDEMIX
KOCAELI, TURKIYE
02.2020 - 02.2022
- Collaborated with other department heads, improving overall company operations and efficiency.
- Managed conflict resolution amongst team members fostering a harmonious work environment.
- Reviewed production processes, identifying areas for improvement.
- Led team training sessions for improved performance and understanding of quality standards.
- Maintained up-to-date knowledge of industry trends and regulations, aiding in informed decision-making processes.
- Upheld health and safety protocols within the workplace minimising accidents or incidents.
- Mitigated potential risks by carrying out thorough risk assessments regularly.
- Initiated timely corrective actions whenever defects were identified during audits.
- Managed supplier relationships to guarantee high-quality materials were sourced consistently.
- Improved product quality by implementing new testing procedures.
- Implemented preventive measures reducing incidents of nonconformance with set standards.
- Developed comprehensive quality control procedures ensuring optimal product manufacture.
- Conducted regular audits to ensure regulatory compliance.
- Facilitated collaborative working environment, improving communication between team members and departments.
- Engaged in continuous professional development activities enhancing personal skills and knowledge base in the field.
- Ensured customer satisfaction by maintaining rigorous product inspection standards before dispatch.
- Performed periodic operational checks of data held within database to uphold quality standards.
- Maintained up-to-date procedures for complaints and compliance.
- Provided administrative support to manage annual review processes for programmes.
- Implemented and maintained complaints and compliance action tracker to improve production standards.
- Attended meetings and submitted decisions made to senior management for approval.
- Collated required documentation to support external reviews and audits.
- Uploaded documents to internal and external systems for backup.
- Assisted with drafting, reviewing and finalising Standard Operating Procedures and Work Instructions.
- Updated individual service audit spreadsheets with review results.
- Contributed to development of guidelines, processes and documentation to meet required business standards.
- Conducted and completed quality assurance checks for new products.
- Analysed data from external sources to identify potential product and service issues.
- Enforced health and safety requirements for worker protection, keeping accidents and company liability at minimum.
- Set clear budget targets and established successful controls to control expenditure.
- Developed production plans covering schedules, quality goals and labour requirements.
- Adhered to regulatory and statutory requirements for natural food colour manufacturing.
- Defined manufacturing quality guidelines and criteria to adhere to company standards.
Quality Control and Quality Assurance Manager
iff Flavours and Fragrance
KOCAELI, TURKIYE
06.2008 - 01.2020
- Managed supplier relationships to guarantee high-quality materials were sourced consistently.
- Developed comprehensive quality control procedures ensuring optimal product manufacture.
- Streamlined operational processes to enhance productivity without compromising on quality.
- Mitigated potential risks by carrying out thorough risk assessments regularly.
- Initiated timely corrective actions whenever defects were identified during audits.
- Collaborated with other department heads, improving overall company operations and efficiency.
- Improved product quality by implementing new testing procedures.
- Reviewed production processes, identifying areas for improvement.
- Engaged in continuous professional development activities enhancing personal skills and knowledge base in the field.
- Ensured customer satisfaction by maintaining rigorous product inspection standards before dispatch.
- Conducted regular audits to ensure regulatory compliance.
- Led team training sessions for improved performance and understanding of quality standards.
- Facilitated collaborative working environment, improving communication between team members and departments.
- Troubleshot technical issues swiftly preventing delays in production schedules.
- Implemented preventive measures reducing incidents of nonconformance with set standards.
- Uploaded documents to internal and external systems for backup.
- Updated individual service audit spreadsheets with review results.
- Assisted with drafting, reviewing and finalising Standard Operating Procedures and Work Instructions.
- Maintained up-to-date procedures for complaints and compliance.
- Provided administrative support to manage annual review processes for programmes.
- Performed periodic operational checks of data held within database to uphold quality standards.
- Attended meetings and submitted decisions made to senior management for approval.
- Conducted and completed quality assurance checks for new products.
- Adhered to regulatory and statutory requirements for food flavours manufacturing.
- Enforced health and safety requirements for worker protection, keeping accidents and company liability at minimum.
- Defined manufacturing quality guidelines and criteria to adhere to company standards.
- Set clear budget targets and established successful controls to control expenditure.
Quality Control & Assurance and R&D Manager
UNIFOOD
KOCAELI, TURKIYE
02.2000 - 12.2007
- Created comprehensive R and D reports for management review and decision-making.
- Drove technological advancements in line with market trends and customer demands.
- Fostered a collaborative environment with clear team communication.
- Optimised operational efficiency with sound project management skills.
- Initiated training programs to upskill staff members in cutting-edge research methodologies..
- Streamlined workflow processes, enhancing productivity levels..
- Enhanced product quality through rigorous testing and validation procedures.
- Oversaw daily activities and special projects for research into ready to food.
- Developed operational and administrative procedures to enable successful R&D operations.
Senior Research Scientist
TUBITAK RESEARCH CENTRE
KOCAELI, TURKIYE
04.1991 - 01.2000
- Presented fieldwork results to fellow research staff.
- Supervised junior staff, including technicians and junior scientists.
- Ensured all quality standards were met.
- Collected samples and carried out fieldwork.
- Planned and conducted experiments for food industry.
- Wrote research papers, reports, reviews and summaries regarding modified atmosphere packaging of foods.
- Collaborated with international colleagues, enhancing global research efforts.
- Published findings in reputable scientific journals to increase company recognition.
- Analysed data sets for more accurate result interpretation.
- Managed laboratory safety protocols, ensuring a safe work environment.
Education
Master of Science - FOOD ENGINEERING
ISTANBUL TECHNICAL UNIVERSITY
ISTANBUL/ TURKIYE 09.1994 - 06.1998
Bachelor of Science - FOOD ENGINEERING
HACETTEPE UNIVERSITY, FACULTY OF FOOD ENGINEERING
ANKARA/TURKIYE 09.1985 - 06.1990
Skills
- ISO Quality systems management and quality inspection competency
- Auditing proficiency
- Risk assessment
- Process improvement techniques
- Regulatory compliance understanding
- Corrective action implementation
- Compliance software familiarity
- Production process knowledge
- Knowledge of GMP standards
- Customer satisfaction focus
- Leading cross-functional teams
- Risk assessment capability
- Quality control standards
- Health and safety regulations
- Continuous improvement techniques
- Project management
Affiliations
- Cooking
- Listening music
Languages
English
Upper intermediate (B2)
Certification
2024 NEBOSH British Safety Council Online class
2024 FSC Online
2024 Multiple H&S and Management Courses and Certifications by Citation Online
2023 First Aider Certificate - Frontline Training- onsite training
2020 Mini MBA program (online) (Online Campus) Online
2020 FSSC 22000 version 5 Udemy Online
2018 Quality Culture Company internal training The Netherlands
2017 RSPO Sustainable Palm Oil Usage program Internal auditor Onsite Kocaeli
2017 Food Fraud SGS İstanbul
2016 FMEA , certified Company internal training Kocaeli
2016 Improvement of Leadership Skills, 6 months training Yıldız Teknik Uni, Istanbul
2015 AIB Food Defence Coordinator Certification certified AIB Online
2013 FSSC 22000 Lead Auditor (exam passed -certified) SGS The Netherlands
2012 PLP (People leadership Programme) Company training The Netherlands
2012 ISO 22000 internal Auditor (exam passed -certified) SGS Kocaeli
2011 Six Sigma Green Belt training Motorola The Netherlands
2008 TSE EN ISO 9001:2000 Internal Auditor- update training
2004 HACCP- Auditor, certified Tuv-Rheinland İstanbul
... Too many different training and certification based on work experience. It is available when it is requested.
References
References available upon request.
Timeline
Quality Control and Quality Assurance Manager
MODERN PAPER LIMITED
03.2022 - Current
Quality Control and Quality Assurance Manager
ENDEMIX
02.2020 - 02.2022
Quality Control and Quality Assurance Manager
iff Flavours and Fragrance
06.2008 - 01.2020
Quality Control & Assurance and R&D Manager
UNIFOOD
02.2000 - 12.2007
Master of Science - FOOD ENGINEERING
ISTANBUL TECHNICAL UNIVERSITY
09.1994 - 06.1998
Senior Research Scientist
TUBITAK RESEARCH CENTRE
04.1991 - 01.2000
Bachelor of Science - FOOD ENGINEERING
HACETTEPE UNIVERSITY, FACULTY OF FOOD ENGINEERING
09.1985 - 06.1990
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