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Service Desk Engineer with expertise in remote support and ticket management at Spark New Zealand. Demonstrated success in optimizing service desk operations and delivering effective user training. Proficient in cloud technologies and problem-solving, committed to continuous improvement and collaboration to enhance performance and customer satisfaction.

I am a dynamic Account Manager with a proven track record at Cyclone Computer Company Limited, adept at strategic sales planning and client relationship management. Successfully developing tailored ICT solutions, enhancing client satisfaction and retention. Known for consultative selling and critical thinking, driving business growth across diverse sectors while fostering long-term partnerships.
In my current role I have had to extend my skillbase to drive the business to opening another branch in our region whilst onboarding and mentoring staff.
I am a person with empathy and passion and always strive to achieve the best outcomes for customers, our community and our business.

With 17+ years of experience in asset, inventory, and facility management, as well as customer relations and e-waste, I have a strong track record in decision-making, planning, budgeting, and manpower management. My focus is on ensuring customer satisfaction and providing support functions. Expertise in generating management information systems (MIS), building effective teams, managing inventory and assets, handling scrap management, disposal of UPS batteries and e-waste, and negotiation skills to achieve corporate goals, control costs, and improve system profitability. Excel in disposals, conducting audits, implementing corporate policies, and liaising with statutory authorities such as STPI and SEZ officers for smooth functioning. Also gained experience through partner interactions, Sales and CRM Activities, and engaging with portals and digital matketing.

Accomplished professional with expertise in electrical system design, testing and debugging, and circuit building. Proficient in programming languages such as Python, C#, and C++, with strong capabilities in MATLAB/Simulink and Autodesk Fusion. Demonstrates exceptional skills in data analysis, risk assessment, and management, complemented by adaptability and effective communication. Adept at team collaboration, time management, leadership, and problem-solving with a keen attention to detail. Committed to documenting, reporting, and presenting technical information clearly.

A focused manager is adept at planning, directing, and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approaches to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training, and empowering the team to excel in performance.

PROFILE Having 5+ years' experience in Web, Mobile, and API testing. Detail-oriented quality analyst with years of field experience. Strong observation skills with above-average proficiency in mathematics and language. Fast learner with a talent for solving complex problems quickly to keep companies operating smoothly. ISTQB certified with 90% (foundation level).

I am an Engineer, a management consultant, with specializations in Engineering and maintenance services, An Entrepreneur, A certified Facility Manager, A project Manager of International repute, service provider; hoping to provide timely services that will guaranty hitch-free operations at all times, and ensure timely delivery of projects.

Successful MD/CEO equipped to plan, lead and optimise operations for changing landscape. Accomplished in delivering above-expected results while streamlining operations. Ambitious to affect change and bring results in new environment.

Nifemi, Results-driven with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

Accomplished leader with over 15 years track record increasing profits through collaborative and strategic product partnerships. Confidently engaging well trained professionals with innovative product vision, harnessing maximum company growth.

Felix Oghagbon

Overview

Work history

MD/CEO

Executive Director Project

Compliance and risk analyst

Education

Master of Business Administration - Business Mgt/Marketing

Master of Science - Information Technology Cybersecurity

Languages

Certification

References

Timeline

MD/CEO

Executive Director Project

Compliance and risk analyst

Master of Business Administration - Business Mgt/Marketing

Master of Science - Information Technology Cybersecurity

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