Summary
Overview
Work history
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic
Felix Mohabaty

Felix Mohabaty

Cambridge

Summary

I am a De Montfort University student and am looking to utilise my confidence to perform well and exceed expectations in the workplace A few of my hobbies including CrossFit, badminton and photography allow me to stay active and maintain self-discipline, thus, I can stay mobile at work when necessary.

Overview

6
6
years of professional experience
1
1
Certification

Work history

Industrial Business Management Assistant Trainee

Enterprise Mobility
Cambridge
06.2022 - 07.2023
  • Consisting of sales, marketing and advertisement as well as improving my customer service, team management, decision making and problem-solving skills
  • Learnt to handle difficult customers in person and over the phone
  • Utilised computer systems to perform everyday duties efficiently
  • Delivered services to customer locations within specific timeframes.

Warehouse Operative

Amazon
Huntingdon
07.2021 - 09.2021
  • Dealt with technological issues alone
  • Handled packing, picking and sorting Amazon packages
  • Learnt to work efficiently within strict time limits in the warehouse

Customer Service Assistant

Central England Co-operative
Cambridge
03.2020 - 08.2020
  • Throughout my time at the co-operative I was based on checkouts
  • This meant I was responsible for handling money, restocking, selling 'think 25' items, handling parcels, and lottery tickets and dealing with customers every shift
  • Dealing with problems, errors and customer complaints
  • Improved time management skills
  • Often worked alone on the shop floor
  • Resolved customer issues using strong interpersonal skills and conflict-resolution techniques.

Customer Assistant

The Waterfront Hotel, Spa & Golf
Bedford
11.2019 - 12.2019
  • 2 Weeks helping with the 'Winter Wonderland' event
  • Learnt to work hard under consistent pressure and dealt with customer complaints
  • Provided fast checkout service with high levels of customer care and transaction speed.

Team Member and Customer Assistant

McDonald's, Caxton Gibbet
Caxton
10.2018 - 02.2019
  • Learnt about time-keeping
  • Working behind the counter, dealing with customers, taking and filling orders
  • Dealt with customer complaints
  • Operated tills
  • Team-working focus
  • Working and keeping calm under pressure
  • Left due to working hours required not easily compatible with full-time study

Team Member

Barons BMW
06.2017 - 06.2017
  • Week work experience placement
  • Assisted mechanics and technician staff in the workshop
  • Handled Filing and organising important documentation
  • Learnt about Receptionist jobs and duties
  • Shadowed sales team members and understood daily tasks

Education

Bachelor's - Business

De Montfort University

Diploma - Tertiary Education

Long Road Sixth Form College

Diploma - Secondary Education

Cambourne Village College

Skills

  • Business administration
  • Effective communication and teamwork
  • Taking initiative
  • Listening skills
  • Ability to work under pressure and multitask
  • Hard-working and willing to learn
  • Reliable and trustworthy with important tasks
  • I am comfortable using computers and confident in my ability to learn new programs and applications quickly

Certification

Customer Service (2 years) Time Management (2 years) Customer Service Skills (1 year) Sales (2 years) Cash Handling (1 year) Customer (2 years) Warehouse operative (1 year)

Additional Information

  • Eligible to work in the UK: Yes, Highest Level of Education: A-Level or equivalent

Languages

Norwegian
Beginner

Timeline

Industrial Business Management Assistant Trainee

Enterprise Mobility
06.2022 - 07.2023

Warehouse Operative

Amazon
07.2021 - 09.2021

Customer Service Assistant

Central England Co-operative
03.2020 - 08.2020

Customer Assistant

The Waterfront Hotel, Spa & Golf
11.2019 - 12.2019

Team Member and Customer Assistant

McDonald's, Caxton Gibbet
10.2018 - 02.2019

Team Member

Barons BMW
06.2017 - 06.2017

Bachelor's - Business

De Montfort University

Diploma - Tertiary Education

Long Road Sixth Form College

Diploma - Secondary Education

Cambourne Village College

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Felix Mohabaty