Felix Millar
Stirling
Summary
Aspiring IT professional currently studying Software Engineering at Stirling University, with hands-on experience in technical support, event planning, and customer service.
Overview
4
4
years of professional experience
Work History
Customer Assistant
Vue Entertainment
06.2024 - Current
- Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
- Delivered friendly and efficient customer service, supporting a positive guest experience.
- Resolved customer queries and complaints, building communication and problem-solving skills.
- Operated tills and POS systems, gaining confidence in digital tools and transactions.
- Promoted events and offers, demonstrating stakeholder awareness and upselling skills.
Technical Support Assistant
Oakfield Millar LTD
11.2020 - 11.2021
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Managed administrative tasks, including creating and maintaining Excel spreadsheets.
- Handled hardware troubleshooting, solving technical issues efficiently.
- Communicated with clients via email and phone, showcasing strong communication and customer service skills.
Education
Bachelor of Science - Software Engineering
University of Stirling
06-2026
Skills
- Active learning
- Experience working both independently and in teams
- Attention to detail
- IT support and troubleshooting
- Comfortable learning new technical systems or applications
- Adaptability & willingness to learn
Extracurricular Activities
President & Founder – Solidarity Through Active Giving (Stirling University Charity Org)
- Led weekly meetings of 20+ members and coordinated charity drives in Glasgow and Edinburgh.
- Organised multiple fundraisers raising over £800 for various charities the past year.
- Lead groups of 15 members through Glasgow and Edinburgh delivering care packages to homeless
Recruitment Director, Vice President– Theta Alpha Society
- Instrumental in planning recruitment initiatives, integrating 8 new members since taking on the role.
- Participated in weekly meetings putting forth ideas and contributing in discussion
- Participated in a team coordinating and marketing Bright Future Techno events at Kilted Kangaroo, handling door operations, ticket sales, and patron safety, generating over £1000 in revenue.
Timeline
Customer Assistant
Vue Entertainment
06.2024 - Current
Technical Support Assistant
Oakfield Millar LTD
11.2020 - 11.2021
Bachelor of Science - Software Engineering
University of Stirling
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