Summary
A meticulously organized and detail-oriented professional, driven by an unwavering commitment to surpass expectations. Possesses the acumen to analyze data, formulate strategic initiatives, and deliver solutions to intricate challenges in software quality assurance while overseeing the entire delivery process. Exceptionally focused on the paramount significance of maintaining a stable production environment.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Head of Test and Release Strategy DAI (Data Analytics and Innovation)
ROYAL MAIL GROUP
03.2022 - 06.2024
- Formulating an annual production launch strategy in collaboration with Service Management and the Change Advisory Board (CAB) to optimize our release process across our third-party offshore model.
- Collaborating to configure ServiceNow in order to facilitate diverse production access requests and enhance the stability of the production environment.
- Supporting managing and chairing all 50 annual production launches for offshore 3rd party tech suppliers including Accenture, CAP Gemini, Atos Origin etc.
- CICD review research and implementation to support multi-pipeline deployment model
- Managed three offshore testing teams located in Spain, Ukraine, and India, ensuring that all solutions were subjected to rigorous testing and that every request for production access was substantiated by comprehensive test evidence from lower environments.
Test and Release Manager
TOPCASHBACK LIMITED
05.2020 - 02.2022
- Implemented initial approach to release management for TCB application portfolio including UK, US, Germany and Netherlands platforms
- Collaborated to set up first CICD pipeline and write first hybrid automation framework for the single web app code base
- Configured ServiceNow for 3 CRs levels and engaged Service Management to onboard 3rd party supplier access so they could participate in weekly production launches
- Managed team of 12 test analysts who supported the 4 self contained project teams within TCB
- Execute weekly production launches utilising TeamCity
- Managed functional, non-functional, regression, and performance testing of all 4 websites TCB.COM, TCB.CO.UK, TCB.DE and TCB.DE
Test Manager Automation and Release
QA LIMITED
09.2018 - 04.2020
- Built first scriptless hybrid automation framework utilising intelligent flow with LeapWork surpassing over 1000 interconnected building blocks to support weekly production launches of the QA learning web app
- Implementing RAD through Agile methods
- Daily stand ups and bi-weekly sprints
- Managing test team of 8 test analysts
- Scheduling all annual production launches launch meetings
- Collaborating with service management on a daily basis and managing adhoc and scheduled production access requests
- Managing workload on service now specifically for CRs (Change Requests) in production and lower environments.
- Contributed to the configuration of our ServiceNow Instance
Test Manager
WEBUYANYCAR PLC
02.2014 - 07.2018
- Initial creation of manual regression test suite from scratch. This test suites covered all scenarios within the entire WEBAC portfolio
- Migration of all manual test scripts to automated scripts developed utilizing Selenium WebDriver.
- Building a robust hybrid automation framework and researching CICD methods
- Achieved full CICD pipeline with Azure in Dec 2014
- Tested the newly developed auction lane application for the WEBAC digital auction initiative utilizing extensive multi-device testing through BrowserStack.
Senior Test Consultant (New Auto Dealer UVL)
MANHEIM AUTOMOTIVE SOLUTIONS
03.2011 - 12.2013
- To effectively create a regression test suite for the UVL portfolio, it is essential to consider various factors. One key aspect is to determine the scope of the tests to cover all functionalities and scenarios.
- Research the intricacies of automation testing and the feasibility of transitioning existing manual regression test suites.
- Non functional testing of UVL response times prior to beta launch for BMW, MERCEDES, VOLVO, AUDI, and VAUXHALL
Test Consultant Highways England
THALES AEROSPACE
02.2010 - 01.2011
- Developed a comprehensive test plan for the NTIS V2.4 (National Traffic Information System). This application is pivotal in managing the motorway data across the UK, providing vital journey information for drivers throughout the nation.
- Validated updates and subsequent iterations of all UK motorway congestion data procured from Citrix USA.
- Created SQL scripts for back end testing of new release of NTIS V2.5
- Non-functional and regression testing of NTIS V2.5 preceding the national launch in January 2011.
Test Lead O2 Multiserve Platform
2ERGO PLC
04.2007 - 12.2009
- Non-Functional evaluation of the new O2 Multiserve Platform, encompassing, but not limited to, scalability, stress, and performance assessments of critical functionalities such as billing and customer campaign management solutions.
- Ensuring the accuracy and functionality of stored procedures within the multiserve database, one essential task was writing SQL test scripts. These scripts serve as a means to verify that the stored procedures are performing as intended and meeting the specified requirements.
- Regular weekly meetings of the testing team are essential for fostering enhanced collaboration. The incorporation of Agile methodologies within our development framework necessitated daily stand-up meetings and meticulously time-boxed sprints as standard practice.
- Risk based testing of billing logic within Multiserve Platform
Manual Test Analyst
HMRC TELFORD FAIT (Function and Integration Test Team)
10.2005 - 03.2007
- Integration testing of HMRC middleware solutions.
- API testing of HMRC web applications involves evaluating the functionality, reliability, performance, and security of the web applications designed and maintained by HMRC. This process ensures that the APIs (Application Programming Interfaces) used by these web applications operate as intended and meet the required standards.
- Regression testing new HMRC digital portfolio involves systematically retesting the software to ensure that any recent changes or updates have not adversely affected its functionality. This process is crucial in identifying and fixing any defects or issues that may have been introduced during development or modification.
- Creating, updating, and maintaining FAIT team test plans is a crucial aspect of ensuring the quality and efficiency of software development processes. Test plans serve as roadmaps that outline the testing strategies, methodologies, and resources required to verify the functionality and performance of software applications.
Education
Bachelor of Arts -
04.2001 -
Skills
SQL - Strong - All Roles
Agile - Strong - Webuyanycar, QA Limited, Royal Mail Group
DevOps - Strong - Webuyanycar, QA Limited, Royal Mail Group
CICD - Expert - Webuyanycar, QA Limited, Royal Mail Group, TOPCASHBACK
ITIL - Medium - HMRC, Thales, Manheim Automotive Solutions
Azure - Strong - Webuyanycar, QA Limited, Royal Mail Group
Test / Scriptless Automation - Expert - Webuyanycar, QA Limited, Royal Mail Group, TOPCASHBACK
PowerBI - Medium - Royal Mail Group, TOPCASHBACK
Timeline
Head of Test and Release Strategy DAI (Data Analytics and Innovation) - ROYAL MAIL GROUP
03.2022 - 06.2024
Test and Release Manager - TOPCASHBACK LIMITED
05.2020 - 02.2022
Test Manager Automation and Release - QA LIMITED
09.2018 - 04.2020
Test Manager - WEBUYANYCAR PLC
02.2014 - 07.2018
Senior Test Consultant (New Auto Dealer UVL) - MANHEIM AUTOMOTIVE SOLUTIONS
03.2011 - 12.2013
Test Consultant Highways England - THALES AEROSPACE
02.2010 - 01.2011
Test Lead O2 Multiserve Platform - 2ERGO PLC
04.2007 - 12.2009
ISTQB
02-2007
Manual Test Analyst - HMRC TELFORD FAIT (Function and Integration Test Team)
10.2005 - 03.2007
University of Bolton - Bachelor of Arts,
04.2001 -
Certification
ISTQB