FELIX AMPOFO
Northampton
Summary
Compassionate Support Care Worker with experience in providing high-level care to all individuals. Building rapport with patients through my actions and maintaining the strictest confidentiality and sensitivity to patient needs as well as making a positive difference in people's lives and wellbeing to understand their needs better. Offering compassion, patience, and strong communication skills. Knowledgeable about providing emotional and practical support, collaborating with healthcare teams, and maintaining confidentiality. Ready to use and develop empathy, active listening, and teamwork skills in [Desired Position] role.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Support Care Worker
Ashvic 24/7
Northampton, UK
12.2023 - Current
- Supported clients with bathing, washing and toileting
- Provided emotional support to make families and patients feel comfortable and supported
- Provided companionship through emotional and mental support, assisting with day-to-day living
- Administered medication as required in care plans and instructed by doctors
- Built trust by maintaining strict confidentiality and sensitivity to patient needs.
Child Care Assistant
Childrens Home Care
Accra, Ghana
10.2022 - 10.2023
- Ensured the well-being, safety, and security of the children by meticulously monitoring all actions and behaviors
- Monitored and recorded children's development for reporting and communicating to parents
- Assisted and taught children basic care needs, including toileting, washing, feeding and bathing.
Accounts Assistant
Controller and Accountant Adminstration Dept.
Accra
10.2021 - 09.2022
- Provide client services to covered entities and Government employees
- Report on client service performance
- Process salary refund requests to Government employees
- Distribute Payroll reports to the PPSs of the MDAs and MMDAs.
Public Relations Intern
Ministry of Lands and Natural Resources
Accra
06.2019 - 09.2019
- Preparation of position papers on issues of importance to the organization
- Help out other departments to promote and publish event announcements and other advertisement materials
- Perform secretarial duties
- Developed and leveraged relationships with different brands and media companies
- Stayed updated on marketing developments through regular research, communicating changes to departments to implement into PR strategies.
Education
Bachelor of Science - Marketing
Central University
09.2008 - 10.2010
Certificate of Higher Education - Database Technology
IPMC College of Technology
Skills
- Physical rehabilitation
- Safeguarding policy knowledge
- Medication assistance
- Health assessments
- First Aid
- Elderly care
- Patient safeguarding
- Health and Safety Compliance
- Safeguarding knowledge
Timeline
Support Care Worker
Ashvic 24/7
12.2023 - Current
Child Care Assistant
Childrens Home Care
10.2022 - 10.2023
Accounts Assistant
Controller and Accountant Adminstration Dept.
10.2021 - 09.2022
Public Relations Intern
Ministry of Lands and Natural Resources
06.2019 - 09.2019
Bachelor of Science - Marketing
Central University
09.2008 - 10.2010
Certificate of Higher Education - Database Technology
IPMC College of Technology
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