Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
Administered medication with rigorous planning and recordkeeping.
Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
Provided physical and emotional support, employing compassionate care to help individuals and clients achieve their full potential and goals.
Established and maintained working relationships with clients based on trust and non-judgement.
Listened to clients' current struggles to signpost relevant support.
Administrator
Brownlow Health Centre
Liverpool, UK
12.2023 - 01.2024
Company Overview: Health Centre in Liverpool, UK
Receive and date stamp incoming documents.
Scan and save documents and e-mails into the Workflow system.
Demonstrate empathy, patience and a holistic approach to patient care whilst always behaving with professionalism, efficiency and resilience when faced with challenging situations.
Work in accordance with the Practice's procedures and protocols, keeping accurate records of all patient interaction and demonstrating a clear commitment to attention to detail and quality.
Understand the common needs and safeguarding issues of vulnerable patient groups and respond appropriately.
Understand and work in accordance with the legal, statutory, ethical, and regulatory responsibilities of Practice and the NHS.
Help other departments within the surgery if required.
Health Centre in Liverpool, UK
Customer Service Administrator
Lucky Ventures
Sunyani, GH
09.2023 - 09.2023
Working as part of a multi skilled sales and customer service team willing to support guests with their break, promoting upgrades, answering questions, and taking payments.
Supporting the aftercare process, where we work hard to ensure that guests have everything they need before they arrive at our booking amendments, complaints, and cancellations.
Updating customer information on the company database.
Providing information about new and existing products and services.
Tracking and processing new orders and refunds.
Making sales and processing payments when necessary.
Performing administrative tasks as assigned by the supervisor.
Cleaner
SBFM Ltd
Gist, Hemel
01.2024 - 07.2024
Company Overview: Gist, Hemel
Making sure that all the working spaces are cleaned and tidy.
Using the appropriate mechanisms that conforms with the standards of hygiene.
Time consciousness.
Regularity is a plus.
Gist, Hemel
Banking Officer (Credit Officer)
KaaseMan Rural Bank PLC
, Ghana
08.2008 - 12.2022
Company Overview: Bank in Ghana
Customer care.
Receiving and processing of Loan applications.
Loan appraisal and Recommendations.
Loan Recovery and monitoring.
Customer Visitations.
Returns Preparation.
Customer sustainability.
Bank in Ghana
Revenue Collector
Dorma Presby Hospital
03.2001 - 12.2006
Preparation of patient's bills.
Money Collection.
Daily sales and Deposits.
Voluntary Health Support Staff
Dorma Presby Hospital
08.2005 - 12.2006
Created welcoming, friendly and safe environment for families and service users through rapport building.
Patient assistance.
Wrote and submitted reports to manager about status and developments.