Felicity Ezekwe
Bournemouth,Dorset
Summary
Detail-oriented communication specialist with a proven track record of devising and executing strategic communication initiatives, enhancing organizational visibility and engagement. Adept in both internal and external marketing communication strategies, with a proactive approach to adapting to industry trends. Eager to leverage my communication skills to drive success within an innovative organization, and willing to take on additional responsibilities to achieve organizational objectives
Overview
7
7
years of professional experience
Work history
Healthcare Assistant
Aga Recruitment Solutions
Bournemouth, Dorset
10.2022 - Current
- Meticulous attention to detail in handling medical records for care continuity.
- Demonstrated exceptional communication skills, explaining medical concepts and resolving misunderstandings.
- Maintained confidentiality and compliance standards for optimised patient care.
- Adapted to evolving healthcare processes and technology for improved well-being.
- Collaborated with healthcare teams to ensure seamless client care.
Executive Assistant
Zeecrest Vantage Limited
Abuja , Nigeria
07.2021 - 08.2022
- Drafted and edited correspondence, emails, and reports for executive communication.
- Made travel arrangements, coordinating flights, accommodations, and itineraries.
- Scheduled Board of Directors meetings, supporting with materials, resources, and agendas.
- Maintained strict confidentiality of all communications and documentation.
- Facilitated smooth communication between the CEO and members of staff.
- Assisted in project management, ensuring timely completion of deadlines and milestones.
Marketing Executive/Customer Experience Officer
Zeecrest Vantage Limited
Abuja , Nigeria
11.2020 - 06.2021
- Provided personalized assistance and recommendations based on customer preferences.
- Contributed to brand development and maintained brand consistency across all marketing channels.
- Identified and addressed customer concerns, providing prompt and effective solutions.
- Stayed updated on industry trends for innovative digital marketing strategies.
- Created compelling content (copywriting and visuals) to enhance brand image.
- Collaborated internally to resolve issues, contributing to improved customer satisfaction.
Administrative Assistant
Anayo Adibe and Partners
Abuja, Nigeria
01.2017 - 08.2019
- Prepared, proofread, and edited legal documents, ensuring accuracy and compliance.
- Assisted legal professionals with administrative tasks, including drafting correspondence and managing emails.
- Responded to client inquiries, offering updates on case statuses and managing client expectations.
Education
Master of Arts - Creative Writing and Publishing
Bournemouth University
Poole 09/2022 - 09/2023
Bachelor of Arts - Education English
Imo State University, Owerri
Nigeria 12/2012 - 08/2016
Skills
- interpersonal and written communication skills
- Analytical thinking Quick
- adaptability
- multitasking
- attention to details
- team collaboration
- computer proficiency
- Efficient time management and prioritization of tasks
- Data Confidentiality
Languages
English
Fluent
Timeline
Healthcare Assistant
Aga Recruitment Solutions
10.2022 - Current
Executive Assistant
Zeecrest Vantage Limited
07.2021 - 08.2022
Marketing Executive/Customer Experience Officer
Zeecrest Vantage Limited
11.2020 - 06.2021
Administrative Assistant
Anayo Adibe and Partners
01.2017 - 08.2019
Master of Arts - Creative Writing and Publishing
Bournemouth University
09/2022 - 09/2023
Bachelor of Arts - Education English
Imo State University, Owerri
12/2012 - 08/2016
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