Felicia Habia

As a Council officer for Adult Support and Protection a.

• Identify, assess and manage adults at risk
• Receive and record Adult Protection referrals in accordance with local procedures.
• Make inquiries under the 2007 (Scotland) Act.
• Lead adult protection investigations
• Comprehensively assess risk in adult protection and develop and implement protection plans to reduce risk and manage uncertainty in complex and dynamic situations.
• Contribute to adult protection case conferences.
• Work with other professionals, families, service providers and individuals, especially the adult to prevent or reduce harm.

As a community Learning Disability and Adult with mental health:

• I assess people with learning disabilities and Mental health and, work closely with the individual, their family and service providers and other professionals involved in their care and support to create a person-centred care and support and treatment plan.
• I undertake Adult Support and Protection investigations and interviews.
• I carry out assessments, observations and gather information from adults with learning disabilities, informal networks and other agencies to analyse, summarize and evaluate the information to provide a holistic assessment of needs, balancing risk and protective factors.
• Actively listened to individual's requests, confirming full understanding before addressing concerns.
• Maintained excellent attendance record, consistently arriving to work on time.
• Handled 50 calls per day to address customer inquiries and concerns.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Used Microsoft Word and other software tools to create documents and other communications.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked with individuals to understand needs and provide excellent service.
• Carried out day-to-day duties accurately and efficiently.

• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
• Maintained effective schedule balance between rest periods, active play and instruction.
• Met with parents about daily activities, positive developments and issues.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Monitored entrances and exits to maintain safety and organized environments.
• Planned and guided age-appropriate tasks like reading, crafts and outdoor pay within the community.
• Enforced rules and managed behaviour through developmentally appropriate support and positive behaviour strategies.
• Worked with children individually and in groups to teach social, communicative and problem-solving skills.
• Prepared group activities to enhance socialization, communication and problem-solving skills for children.
• Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
• Created safe and engaging learning environment for groups of diverse children with various learning styles.
• Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
• Planned and managed learning-focused, imaginative and play-oriented activities for children.
• Used positive reinforcement techniques to promote patience and other good behaviours in children.
• Logged information regarding observations, daily communications and any medications administered.

• Complied with local council and OFSTED child care provider guidelines and regulations.
• Worked with parents one-on-one to address individual needs of children attending the childminding services
• Planned fun, educational activities for children aged 6months to 10 years.
• Maintained home environment that complied with OFSTED regulations.
• Supported parent-initiated potty training behaviours using positive reinforcement.
• Prepared nutritious meals and snacks for children to maintain balanced diets.
• Supported parent-initiated potty training behaviours using positive reinforcement.
• Obtained current CPR, First Aid certifications.
• Played engaging, age-appropriate games to entertain and educate children.