FELICIA ANGULO
Stockton,CA
Summary
-Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
-Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
-Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
8
8
years of professional experience
Work History
Receptionist, Accounts Receivable
Palo Alto Psychological Services
04.2020 - 06.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines
- Collected debit/credit payments, processed transactions and updated relevant records
Deli Clerk
Marina Marketplace
10.2015 - 03.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School Diploma -
Manteca High School
Manteca, CA05.2009
Skills
- Greeting and Seating Clients
- Information Updates
- Security Procedures
- Correspondence Writing
- Microsoft Words
- Ms Office
- Powerpoint
- Excel
- Typing 50 Wpm
Accomplishments
- Recognized by customers and [Job Title] for expedient and effective service.
- Responded to over [Number] customer inquiries each day.
Timeline
Receptionist, Accounts Receivable
Palo Alto Psychological Services
04.2020 - 06.2023
Deli Clerk
Marina Marketplace
10.2015 - 03.2020
High School Diploma -
Manteca High School
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