Fejiro Bukata
Manchester
Summary
I am an experienced care support worker who is looking for a new challenge to support both the young, the elderly and their families to enable them to live a well dignified and fulfilled life. I am dedicated, committed and passionate in carrying out my duties. Seeking to help service users grow in independence through empathy and empowerment. I carry out my duties with integrity and in the best interest of service users while ensuring compliance with policies and guidelines to inspire the delivery of effective support in line with their person centred care plans.
Overview
5
5
years of professional experience
Work history
Support Worker
Direct Healthcare Services
2022.09 - Current
- Working together with other professionals in the healthcare industry to deliver high-quality care in a person-centered manner
- Extending comfort and support on an emotional level to service users and their families
- Supporting with physical needs, including medical care and household chores
- Assisting with a variety of chores around the house, including shopping, cooking, cleaning, and errand running
- Talking cheerfully, listening, and understanding their concerns
- Keeping a logbook and writing notes that detail daily interactions and their progress
- Regularly keeping records that are accurate and up to date, ensuring utmost confidentiality is always maintained
- Assisting with health care requirements, such as dispensing medication or carrying out preventative examinations and screenings
- Respecting service users' right to privacy and making sure their dignity is maintained at all times.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Led group activity programmes to support independence and encourage community inclusion.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Ensured consistent quality improvement by developing improved personal care services, optimising service user satisfaction.
- Applied mobility assistance knowledge to safely ambulate patients in varying elevations and obstacles.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
- Planned, prepared and served meals for several clients, strictly following prescribed dietary orders.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
Health Care Assistant
Jubilee Project
2021.08 - 2022.08
- Performed direct care including bathing, dressing, toileting and in accordance with internal guidelines and HSE regulations
- Ensured that patients are physically comfortable, assisting with personal hygiene and emptying bedpans etc
- Maintained cleanliness by cleaning equipment and making and changing the beds
- Supported with taking measurements like blood pressure and temperature and recording them in patients record book
- Supported and assisted patients with eating and moving around, especially those with mobility issues
- Interacted with patients through listening and conversation
- Assisted clients with their everyday needs, both physical and emotional
- Provided essential support to the services user and assisted them in gaining confidence in mobility
- Ensured all care is completed in accordance with company's policies and procedures, regulatory standards, and all contractual and legislative requirements.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Helped service users improve their independence, building strength and confidence to enhance daily living.
Customer Service Advisor
Palmeron Limited
2019.02 - 2021.07
- Developed medical diagnostic brands while also raising awareness of our products
- Communicated with specific audiences and established and cultivated relationships with old and new/prospective customers
- Assisted in the development of marketing plans, advertising, direct marketing, and campaigns
- Worked collaboratively and directly with internal design teams as well as external creative agencies in order to design marketing materials such as advertisements and brochures
- Participated in the planning and execution of events like conferences, seminars, receptions, and exhibitions including demonstrations and trainings
- Involved in sourcing sponsors and getting them on board
- Ensured that marketing materials are distributed in an efficient manner; managed and updated customer databases
- Carried out research on the market, such as by having customers fill out questionnaires and holding focus groups.
Education
Public Health -
Anatomy - undefined
Skills
- Efficient Communication skills
- Great Team Player
- Friendly
- Compassionate and empathetic
- Good listening skills
- Patience
- Very good IT skills
- Microsoft Office (Word, Excel, Power Point, Share Point etc)
- ActivInspire
- Google Salesforce
- Communication software: Zoom, Skype, Microsoft Teams etc
- Social media marketing tools
Custom
Available upon request
Timeline
Support Worker - Direct Healthcare Services
2022.09 - Current
Health Care Assistant - Jubilee Project
2021.08 - 2022.08
Customer Service Advisor - Palmeron Limited
2019.02 - 2021.07
Manchester Metropolitan University - Public Health,
Nnamdi Azikiwe University - Anatomy,