Federica Cavallaro
Barnet,London
Summary
Highly skilled team member with extensive experience in customer relationship management and project coordination. Demonstrates exceptional adaptability and flexibility, with a strong focus on scheduling and planning. Proven ability to prioritise tasks, meet deadlines, and make collaborative decisions. Adept at efficient multitasking while maintaining a positive attitude and providing excellent customer service. Strong communication skills, time management, and physical stamina.
Overview
1
1
year of professional experience
Work History
Team member
Everyman Cinema
Barnet
11.2022 - 06.2023
- Learnt how to deal with difficult customers, resulting in learning how to communicate effectively.
- Delivered reliable customer service, even under high pressure, in a very busy environment.
- Able to build on my time management skills, using my time effectively, and finishing as many tasks as possible.
- Displayed teamwork skills to improve overall productivity.
- Worked both front and back of house.
- Delivered orders promptly, ensuring high levels of customer satisfaction.
- Ensured workplace cleanliness with regular maintenance tasks.
- Remained flexible to cover shifts and work overtime as required.
Social media assistant
Linton Hotel
Luton, London
07.2022 - 02.2023
- Boosted brand awareness by creating engaging social media content.
- Shot and edited short-form content for Instagram and Facebook.
- Scheduled social media content strategically to achieve maximum reach and impressions.
- Able to target the right demographic.
- Maintained an up-to-date knowledge of social media trends for enhanced strategy development.
Education
UAL Extended Diploma in Creative Practice - Cinematography
London Screen Academy
London 09/2021 - 05/2023
Bachelor of Arts - Film and Television Production
Royal Holloway, University of London
Egham 09/2023 -
Skills
- Customer relationship management
- Project coordination
- Adaptability and Flexibility
- Scheduling and Planning
- Attention to deadlines
- Task prioritisation
- Collaborative decision making
- Efficient multitasking
- Positive attitude
- Customer service
- Time management
- Communication skills
- Physical stamina
- Equipment operation
Languages
Italian
Fluent
Affiliations
- Marketing and Publicity
- Cinematography
- Short form editing
Timeline
Team member
Everyman Cinema
11.2022 - 06.2023
Social media assistant
Linton Hotel
07.2022 - 02.2023
UAL Extended Diploma in Creative Practice - Cinematography
London Screen Academy
09/2021 - 05/2023
Bachelor of Arts - Film and Television Production
Royal Holloway, University of London
09/2023 -
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