Federica Alfano
London,United Kingdom
Summary
Driven professional with knack for problem-solving and relationship-building, ideal for Real Estate Consultant role. Possesses strong negotiation abilities and in-depth knowledge of market analysis, combined with exceptional communication skills. Committed to leveraging these competencies to drive success in the real estate sector while pursuing opportunities for growth and development.
Overview
11
11
years of professional experience
Work history
Luxury Real Estate Consultant
Nest Seekers International
London
2025.01 - 2026.03
- Supported international real estate firm in engaging diverse clients across global markets including UHNWIs.
- Assisted clients' solicitors and surveyors to facilitate property sales progress.
- Conducted property market research to understand trends and developments for investment decisions.
- Negotiated property sales and coordinated client interactions to maintain service level and professionalism.
- Prepared legal documents for closing deals to ensure successful transactions.
- Helped resolve disputes between landlords and tenants to promote harmonious living arrangements.
- Drafted leasing and sales agreements for tenant signing.
- Advertised properties across marketing channels including brochures and social media to enhance exposure.
- Contributed to portfolio growth through effective management of real estate assets by 40%.
Property Manager
Feal Properties
London
2019.01 - 2025.01
- Streamlined administrative processes to enhance efficiency within office environments using CRM systems.
- Implemented cost-effective maintenance plans that preserved property value over time by 15%
- Oversaw rent collection efforts to maintain consistent cash flow for property owners and ensure timely repairs.
- Handled emergency situations effectively, providing swift resolution while keeping stress levels minimal for all parties involved.
- Tracked expiring leases proactively; initiated renewal conversations ahead of deadlines.
- Organised regular meetings with property owners regarding updates or concerns related to their investments.
Assistant Manager
The Rubens at the Palace 5* - The Red Carnation Collection
London
2017.01 - 2019.01
- Assisted guests by providing excellent service while asking open-ended questions to identify immediate needs.
- Presented suitable reservation options based on expected attendees when coordinating events and meetings.
- Supported staff in understanding current policies, procedures to maintain service quality.
- Assigned tasks to 5 team members to enhance overall productivity.
- Delivered quality customer service that fostered repeat business and increased customer loyalty.
- Handled cash registers accurately to minimise discrepancies during end-of-day reconciliation.
Receptionist
100 Queen's Gate 5* - Curio Collection by Hilton Hotel
London
2015.01 - 2017.01
- Performed 40 daily check-ins and check-outs using internal Hilton reservation system.
- Welcomed guests, including high-profile individuals and regulars, while personalising interactions.
- Updated guest information and ensured details accuracy.
- Communicated with restaurant, housekeeping, and maintenance staff effectively.
- Organised taxis, meetings, and handled clients' ad hoc requests.
- Assisted in resolving customer complaints and escalated issues when necessary.
- Compiled daily financial reports using Excel and Word.
Education
Bachelor of BSc - Business Management
University of Greenwich
City of london 01/2017 - 01/2020
Diploma of Higher Education - Technical Operator in hospitality services
L De Medici
Italy 01/2009 - 06/2014
Skills
- Negotiation and sales support
- Property maintenance knowledge
- Real estate marketing
- Resilient under pressure
- Strong Communication
- Financial budgeting and planning
- Networking aptitude
LANGUAGE
English
Fluent
Italian
Native
Affiliations
- Horse riding
- Indoor gardening
- History documentaries
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Luxury Real Estate Consultant
Nest Seekers International
2025.01 - 2026.03
Property Manager
Feal Properties
2019.01 - 2025.01
Assistant Manager
The Rubens at the Palace 5* - The Red Carnation Collection
2017.01 - 2019.01
Receptionist
100 Queen's Gate 5* - Curio Collection by Hilton Hotel
2015.01 - 2017.01
Bachelor of BSc - Business Management
University of Greenwich
01/2017 - 01/2020
Diploma of Higher Education - Technical Operator in hospitality services
L De Medici
01/2009 - 06/2014