I am a dedicated professional with strong organisational skills and a proven ability to manage multiple tasks efficiently. My expertise are in childminding, customer service and i have excellent communication and leadership abilities. Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint. I am resourceful and can remain calm under pressure while excelling in problem-solving and administrative tasks. I am very committed to learning new skills in a dynamic environment to achieve career growth.
Overview
2
2
years of professional experience
53
53
years of post-secondary education
Work history
Volunteer
Glenwood Nursery
10.2024 - 10.2024
Whilst at school I volunteered to help out at Glenwood Nursery School helping with the classes, as I really enjoy working with children.
I have also helped out with after school sporting activities at St Ninians for the first & second year pupils and helped with the primary 7 children who visited St Ninians prior to starting during their inductions.
As a 6th year prefect I also helped certain pupils with additional support needs at breaks and lunch.
Work Experience
East Renfrewshire Council
11.2022 - 11.2022
I was lucky enough to carry out my school work experience at East Renfrewshire Council's Environment Department within the Neighbourhood Services Section.
I worked there for a full week from Monday 7th November 2022 until Friday 11th November 2022.
During my time in the department it was very structured to ensure I covered work in all the different sections within Neighbourhood Services which gave me a wide range of experience.
The different sections I worked within, included Cleansing, Parks, Cemeteries, Transport and the Garage.
The type of duties I completed during my week was learning IT systems used within the department, updating spreadsheets, downloading jobs from the Goss system, updating documents, searching cemetery books, communicating with different sections for information.
I worked with supervision to start with when I was being shown around the department, then once I was given a task to carry out which was normally verbally, I was left to use my own initiative to carry on with the work, knowing that if I needed to speak to someone they were there to advise.
This gave me confidence that I was trusted and I was able to show the team my own skills and abilities within administration and to complete the tasks I was given in a timely manner without any mistakes.
I was also given some tasks in written form and asked to complete.
During my work experience, I was able to showcase my written work by carrying out some typing which also showed my attention to detail that was essential for the type of work that I was completing and verbal communication by interacting with all the staff for work related matters.
I also spent my breaks with the team which gave me the chance to get to know them and made it easier to then communicate with them on a work level.
During my work experience I really enjoyed working in a busy office environment with deadlines, I thrive when completing a task I am set.
I'm a quick learner and once shown what task I am required to carry out I do so efficiently.
During my work experience I made sure I was in the office early and stayed later than my finish time to help get deadlines completed.
I really enjoyed learning new tasks especially how to locate information contained in old cemetery books, update systems and also the daily tasks like filing, spreadsheets, attending team meetings, typing letters and updating files.
I also learned how to use the digital systems and processes in place within the department including the Goss system which reports missed bins, replacement bins, contamination etc which would have to be checked and followed up by either an explanation or further works.
I really enjoyed the office environment and working with a team, this gave me the incentive to look for jobs that have a similar environment.
During my time at my work experience I was also able to show my team what I was capable of and what I could do to help them on a daily basis which made me feel like a member of the team.
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