Summary
Work History
Education
Skills
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Personal Information
Languages
Affiliations
Timeline
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Fábio Ferreira

Fábio Ferreira

London,UK

Summary

A highly skilled professional with knowledge of Microsoft Office, Sony Vegas PRO, and video editing. Demonstrates exceptional resourcefulness, problem-solving abilities, and remains calm under pressure. Enthusiastic about current fitness trends, and designing exercise programmes. Possesses a deep understanding of human anatomy, kinesiology, fitness and nutrition. Adept at providing excellent client service and conducting thorough fitness assessments. Committed to leveraging expertise to enhance client well-being and achieve career growth in the fitness industry. With significant experience in customer service roles, particularly focused on providing high-quality experience for guests. Can deliver exceptional service to enhance customer satisfaction and maintain company reputation. Unique skills include excellent interpersonal communication, keen observational skills, and ability to multitask in fast-paced environments.

Work History

Technical communicator

NOS
Porto, Portugal
  • Managed over 40 daily calls from multiple costumers, with technical problems
  • Sold and upselled Company services
  • Corrected client files.
  • Troubleshot problems with equipment and devices, tracing root causes and correcting problems.
  • Assisted customers to identifying and correcting problems with installed equipment and systems.
  • Documented installation, maintenance and repair activities for technical tracking and billing requirements.

Personal trainer

Fitness UP
Porto , Portugal
  • Trained clients to practise proper form, posture and technique.
  • Built positive relationships with clients to encourage continued class attendance.
  • Assessed client needs and current fitness levels to devise tailored strength and weight loss plans.
  • Provided ongoing support and encouragement to clients, fostering positive and empowering fitness experience.
  • Consulted with clients to define goals and fitness capacity.
  • Built clients confidence and ability through unrelenting motivation and dedication.
  • Evaluated clients' abilities and tailored recommendations accordingly.
  • Monitored participants closely to maintain safe exercise practices.
  • Developed high-quality training programmes using up-to-date health and fitness knowledge.
  • Planned fun exercise classes for varying ages, abilities and fitness levels.
  • Managed diary to maximise client bookings.
  • Developed new or modified existing routines to avoid injuries.

Education

A-Levels - Electronic and Computers

Escola Secundária de Rio Tinto
Portugal

Certificate of Higher Education - Fitness and Health

Fitness Academy
Portugal

Skills

  • Knowledge of Microsoft Office
  • Knowledge of Sony Vegas PRO
  • Knowledge of Video Editing
  • Resourcefulness
  • Problem-solving
  • Calm under pressure
  • Enthusiastic
  • Safety and risk management
  • Current fitness trends
  • Knowledge of kinesiology
  • Designing exercise programmes
  • Human anatomy understanding
  • Fitness and nutrition
  • Client service
  • Fitness assessments

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Personal Information

  • Date of birth: 12/30/00
  • Gender: Male
  • Nationality: Portuguese

Languages

English
Proficient (C2)

Affiliations

  • Video Editing
  • Study of Human Evolution, Adaptability and Anatomy
  • Martial Arts
  • Study of different kinds of training and workouts
  • Travelling

Timeline

Technical communicator

NOS

Personal trainer

Fitness UP

A-Levels - Electronic and Computers

Escola Secundária de Rio Tinto

Certificate of Higher Education - Fitness and Health

Fitness Academy

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Fábio Ferreira