Faysal Bachelani
Beckenham,Kent
Summary
A dedicated professional with 1 months work experience as a HVAC Service and Sales Representative at Lecol Kenya, where I delivered tailored in‑home consultations, supported installations, and resolved technical queries. My background as a home‑visiting tutor and pharmacy assistant has honed my discretion, punctuality, and consultative communication skills, ensuring exceptional customer rapport and retention. Adept at independent route planning and proactive follow‑up.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Service and Sales Representative Work Experience
Lecol Kenya
Mombasa, Kenya
01.2025 - 02.2025
- Provided in-home consultations to assess customer needs and deliver tailored HVAC solutions.
- Assisted in installing HVAC systems in homes and businesses, gaining hands-on experience with HVAC systems.
- Demonstrated detailed knowledge of company's product range during sales to customers.
- Handled technical queries from clients and provided effective solutions.
- Built rapport with new and existing customers to boost client retention.
Tutor
EmpowerEd Education
Sutton, Greater London
01.2023 - Current
- Gained experience visiting clients’ homes, always acting with discretion, professionalism, and respect.
- Used consultative communication to understand student needs and adapt teaching
- Created individualised work plans for students independently, demonstrating strong organisational skills and accountability.
- Drove to students’ homes regularly, managing routes efficiently and demonstrating reliability and punctuality.
Pharmacy Assistant
Beckenham Pharmacy
London, Kent
09.2019 - 01.2023
- Provided clear, accurate information about medications and services, developing the ability to confidently explain technical details
- Worked independently and as part of a team to manage stock, meet service targets, and ensure smooth operations
- Stayed organised under pressure, managing multiple tasks such as serving customers, preparing prescriptions, and answering phone inquiries
- Carried out deliveries to patients’ homes, demonstrating punctuality, trustworthiness, and respectful conduct while representing the pharmacy
Education
A-Levels -
Cambridge Tutors College
London 09/2016 - 06/2018
Skills
- Product Demonstrations and Expertise
- Trust Building and Professionalism
- Customer Service
- Sales Expertise
- Team Work
- Active Problem Solving
Certification
- Drivers Licence
References
References available upon request.
Timeline
Service and Sales Representative Work Experience
Lecol Kenya
01.2025 - 02.2025
Tutor
EmpowerEd Education
01.2023 - Current
Pharmacy Assistant
Beckenham Pharmacy
09.2019 - 01.2023
A-Levels -
Cambridge Tutors College
09/2016 - 06/2018
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