Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Faye Harrison

Shaftesbury,Dorset

Summary

Experienced professional with a strong background in customer service across diverse industries. Demonstrated ability to engage effectively with clients and deliver exceptional support. Committed to punctuality and maintaining a strong work ethic. Seeking a part-time position to complement current employment.

Overview

23
23
years of professional experience

Work history

Treasurer

ABBEY SCHOOL PTFA
Shaftesbury, Dorset
08.2023 - Current

Maintained up-to-date accounts to ensure financial accuracy.

Managed banking floats for fairs to optimise cash flow.

Completed year-end tax returns in compliance with regulations.

Authorised payments to vendors promptly and accurately.

Prepared treasurer's reports for meetings to facilitate informed decision-making.

Hairstylist

Kalypsos
Shaftesbury , Dorset
09.2017 - Current
  • Managed appointment schedules efficiently to accommodate maximum number of clients.
  • Enhanced client satisfaction by providing expert hairstyling advice.
  • Regularly updated knowledge of latest industry trends for improved services.
  • Participated actively in staff training sessions, constantly improving own skill set.
  • Performed hair consultations to determine suitable styles and treatments for individual clients.
  • Developed loyal customer base through personalised service and attention to detail.
  • Ensured cleanliness and hygiene of the workspace, maintaining a professional environment.
  • Managed appointments and schedules to smooth workflow.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Built successful, long-standing client relationships, increasing repeat and referral business.

Credit controller

Blackmore
Shaftesbury , Dorset
09.2004 - 08.2017
  • Developed strong client relationships, fostering loyalty and trust.
  • Established effective payment plans to facilitate timely debt recovery.
  • Monitored clients' credit situations closely, mitigating late payment risks.
  • Managed debtor ledger meticulously to minimise errors and discrepancies.
  • Coordinated legal actions against defaulters to protect company interests.
  • Banking
  • post to ledger
  • Sales ledger reconciliation
  • Holiday rosters
  • Sales ledger invoicing
  • Reps expenses
  • Fuel accounts


  • Liaised with the sales department to enhance client communication.
  • Assisted in preparing monthly reports, ensuring operational transparency.
  • Provided support during audits to maintain regulatory compliance.

Receptionist

TADS Training Advisory Development Services
Shaftesbury , Dorset
09.2002 - 09.2004
  • Managed phone calls, resulting in effective communication flow within the company.
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.
  • Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.

Education

Diploma of Higher Education - AAT Association of Accounting Technician

Salisbury college
Salisbury
10.2006

NVQ Level 3 - Customer services

Wessex training assessment centre
Shaftesbury
06.2002

NVQ Level 2 & 3 - Business Administration

Wessex training and assessment centre
Shaftesbury
06.2002

Skills

  • Initiative taking
  • Discretion and confidentiality
  • Management of bank accounts
  • Empathy and understanding
  • Health and safety awareness
  • Team collaboration
  • Punctuality
  • Customer service excellence
  • Client relations

Affiliations

  • In my spare time I Love going to CrossFit, walking and spending time with my children.

Timeline

Treasurer

ABBEY SCHOOL PTFA
08.2023 - Current

Hairstylist

Kalypsos
09.2017 - Current

Credit controller

Blackmore
09.2004 - 08.2017

Receptionist

TADS Training Advisory Development Services
09.2002 - 09.2004

Diploma of Higher Education - AAT Association of Accounting Technician

Salisbury college

NVQ Level 3 - Customer services

Wessex training assessment centre

NVQ Level 2 & 3 - Business Administration

Wessex training and assessment centre
Faye Harrison