Fay Overton
Huddersfield,West Yorkshire
Summary
I am a very focused, reliable and hardworking person; both in my previous academic studies and at my catering job. I have the ability to work independently and work in a team whilst maintaining a positive attitude even when under pressure. Moreover, I am a friendly personality with excellent communication skills and I always have a smile on my face, no matter the circumstances. This is to ensure customers are being looked after and served with compassion, and I assure you I will bring this attitude towards a role in accountancy.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Front of house team member
Harvey’s Bar and Kitchen
Huddersfield, Kirklees
04.2023 - 09.2025
- Improved mathematical skills by regularly handling and balancing large amounts of cash during each shift.
- Adapted quickly to new management styles whilst maintaining high service standards.
- Balanced multitasking and time management skills by handling orders, table service, and customer requests simultaneously.
- Strong interpersonal skills gained from interacting with more than 200 different customers each night.
Front of house team member
Grappolo’s Italian Restaurant
Huddersfield, Kirklees
07.2023 - 01.2024
- Established rapport with regular customers to create a welcoming environment to keep customers coming back.
- Listened to guest complaints and worked with staff to find an effective solution.
- Regularly communicated with kitchen and bar staff to ensure smooth front of house operations, in order to minimise potential service delays.
- Regularly served parties of 25 or more by myself, so I am confident in my abilities to work independently.
Education
A-level - Chemistry, Psychology, Biology
Greenhead College
09.2023 - 06.2025
GCSE -
King James’s School
09.2018 - 06.2023
Skills
Hobbies
- Running and the gym - From doing these forms of exercise, it gives me motivation to obtain new personal bests in both weight training and quicker times during runs
- Crochet - I love challenging myself to crochet more difficult projects, as I find it to be a great way to channel my creative expression
Skills
- Budget Management using Excel - I use excel to convert my monthly bank statements onto a table in order to budget and control what I am spending each month
- Attention to Detail - From working in my previous hospitality roles, it is highly important that I am aware of my surroundings to ensure the customers have a fantastic time at the restaurant
- Number Skills - Whilst studying Chemistry, Biology and Psychology A-Level, each subject involved different aspects of mathematics This is shown in Psychology and Biology, which are more focused on statistical mathematics Whereas Chemistry involved longer questions - which required problem solving skills to effectively find a solution
Certification
- Level 2 Food and Hygiene certifcate
- UK Driving License
Timeline
A-level - Chemistry, Psychology, Biology
Greenhead College
09.2023 - 06.2025
Front of house team member
Grappolo’s Italian Restaurant
07.2023 - 01.2024
Front of house team member
Harvey’s Bar and Kitchen
04.2023 - 09.2025
GCSE -
King James’s School
09.2018 - 06.2023
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