Summary
Overview
Work history
Education
Skills
Timeline
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Fay Garton

Kirkby-in-Ashfield,Nottinghamshire

Summary

Dedicated with extensive experience in customer service and cash handling. Proven ability to manage time effectively and multitask in fast-paced environments. Excellent communication skills and commitment to delivering exceptional results.

Overview

30
30
years of professional experience
5
5
years of post-secondary education

Work history

Customer Assistant

Tesco plc
Kirkby in Ashfield, Nottinghamshire
10.2007 - Current
  • Upheld company policies whilst interacting with customers to maintain brand reputation.
  • Dealt effectively with customer complaints, resolving issues professionally and amicably.
  • Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
  • Provided shopping advice based on customer needs whilst creating an engaging shopping experience.
  • Operated till systems smoothly, streamlining check-out process for customers.

Sales Administrator

Orama Fabrications
Somercotes, Derbyshire
04.2001 - 07.2003
  • Managed client database to ensure accurate record-keeping.
  • Delivered outstanding administrative support for smooth sales operations.
  • Maintained effective communication between sales and other departments.
  • Facilitated smooth running of sales department by tackling administrative tasks promptly.
  • Scheduled appointments for potential clients increasing opportunities for new business development.

Registry Clerk

Serco
Oakhanger, Hampshire
04.1999 - 04.2001
  • Handled sensitive information with discretion, maintaining trust amongst service personnel and civilian contractors alike.
  • Received and distributed incoming mail, parcels and confidential files.
  • Ensured all visitors were registered and escorted around base.
  • Transferred all staff files from paper to electronic data base.
  • Made sure all keys were secure and signed out to authorised personnel when required.

Customer service and sales office administrator

ADT Car Auctions
Hindhead, Surrey
02.1997 - 04.1999
  • Maintained accurate records of customer interactions, aiding in personalised service delivery.
  • Drafted business correspondence to maintain open lines of communication with clients.
  • Strengthened client relationships through regular check-ins, fostering loyalty towards the company.
  • Verified accuracy of invoices before dispatching them to customers; ensured prompt payments.
  • Processed contracts, sales orders and other documentation with high degree of accuracy.
  • Kept filing system and documentation well organised.
  • Managed database to maintain updated records and accuracy.

Loan processor

Personal Loan Centre
Aldershot, Hampshire
07.1995 - 02.1997
  • Provided regular updates on loan progress to customers, ensuring transparency in operations.
  • Accurately inputted loan application data, ensuring consistency in documentation.
  • Coordinated with lenders to gather necessary paperwork for loan approval.
  • Prioritised tasks effectively during high-volume periods to meet tight deadlines.
  • Maintained confidentiality and data security for client protection.
  • Analysed customer history and financial reports to assess risk and creditworthiness.

Education

GCSEs -

Millchase Community School
Bordon, Hampshire
09.1990 - 07.1995

Skills


  • Team player
  • Personable
  • Good Telephone etiquette
  • Well-organised multitasker
  • Hard-working and reliable
  • Cash-handling experience
  • Excellent Time keeping

Timeline

Customer Assistant

Tesco plc
10.2007 - Current

Sales Administrator

Orama Fabrications
04.2001 - 07.2003

Registry Clerk

Serco
04.1999 - 04.2001

Customer service and sales office administrator

ADT Car Auctions
02.1997 - 04.1999

Loan processor

Personal Loan Centre
07.1995 - 02.1997

GCSEs -

Millchase Community School
09.1990 - 07.1995

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Fay Garton