Summary
Overview
Work history
Education
Skills
Interests
Languages
Work availability
Quote
Timeline
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Favour Altraide

PRESTON,Lancashire

Summary

Articulate Customer Service Cashier ready for new position where first-rate customer service and cash management skills can be properly applied. Dedicated to ensuring each customer has positive and pleasant experience. Talented at performing customer based tasks and phone based tasks. Organised worker experienced with currency handling and register operations. Offers attention to detail, time management and multitasking abilities important in outlook and microsoft environments. Dedicated to customer satisfaction and always ready to help with concerns.

Overview

1
1
year of professional experience
6
6
years of post-secondary education

Work history

SUPPORT WORKER

Voyage Care
PRESTON, Lancashire
03.2022 - Current
  • Led group activity programmes to support independence and encourage community inclusion.
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
  • Used excellent communication and interpersonal skills to engage and interact with individuals in need.
  • Built strong patient relationships through compassionate care and friendly rapport building.
  • Planned, prepared and served meals for [Number] clients, strictly following prescribed dietary orders.

CUSTOMER SERVICE OFFICER/TELLER

ECOBANK NIG
- 01.2019
  • Adhered strictly to policies and procedures for continued company compliance.
  • Provided professional and helpful support to new and existing clients.
  • Responded to customer queries and provided excellent customer service.
  • Maintained working knowledge of available products and services.
  • Recorded and processed customer data accurately.
  • Performed cashier duties, including balancing and end-of-day banking.
  • Reduced customer wait times through optimised checkout processes.
  • Completed opening and closing procedures each day.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.

Education

Certificate of Higher Education - customer service

NCFE level 2 certification in Principles Of Custom
Guildford
06.2022 - 11.2022

Certificate standard 1-15 -

2022

Higher National Diploma (HND) - Administration

Federal Polytechnic Nekede
Nigeria
11.2010 - 09.2016

Skills

  • JOB SKILLS
  • Good team player
  • Excellent verbal and written communication skills
  • Complaint handling
  • Administrative support
  • Creative problem solving
  • Microsoft Office
  • Excel proficiency
  • Good computer knowledge
  • Strong customer service orientation
  • Care management
  • Activities of Daily Living
  • Good listening skill

Interests

HOBBIES: , learning new things and handling tasks

Languages

English
Fluent

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Certificate of Higher Education - customer service

NCFE level 2 certification in Principles Of Custom
06.2022 - 11.2022

SUPPORT WORKER

Voyage Care
03.2022 - Current

Higher National Diploma (HND) - Administration

Federal Polytechnic Nekede
11.2010 - 09.2016

CUSTOMER SERVICE OFFICER/TELLER

ECOBANK NIG
- 01.2019

Certificate standard 1-15 -

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