Fauzia Ahmed
Worthing,UK
Summary
Dynamic professional with expertise in organisational behaviour, data analysis, and stakeholder engagement. Proven ability to translate complex findings into actionable recommendations, fostering effective collaboration across diverse teams. Committed to leveraging analytical skills to drive strategic solutions in fast-paced environments.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Reception
Pier 2 Pier
United Kingdom
12.2023 - Current
- Provided operational support and front desk support ,managing 50+ client interactions daily within diverse, multi-stakeholder environment.
- Demonstrated culturally sensitive and inclusive communication practices when engaging with diverse clients .
- Resolved client inquiries and coordinate with teams to address day to day operational issues contributing to safe and inclusive environment .
Business Analyst Associate
Veryprise Consultancy
Cape Coast, Ghana
09.2022 - 08.2023
- Assisted in 3+ consulting projects through organisational diagnosis and data analysis.
- Supported translation of findings into practical recommendations for 3+ Micro Small Medium Enterprises
- Facilitated engagement with internal teams and stakeholders across multiple projects to align on project objective
Talent Acquisition and Development Associate
Veryprise Consultancy
Cape Coast, Ghana
09.2022 - 08.2023
- Supported MSME clients in establishing structured talent acquisition processes, formalising recruitment practices to improve hiring efficiency
- Collaborated with 3+ business owners and leadership teams to design and implement HR frameworks aligned with organisational growth objectives
- Contributed to development of onboarding and talent management structures to enhance employee integration performance and retention
Digital Retail Associate
Standard Chartered Bank
Accra, Ghana
11.2021 - 08.2022
- Assisted over 50 customers per day in navigating mobile and online banking platforms, improving digital service adoption and user experience .
- Supported digital onboarding processes, ensuring smooth account setup and activation of online banking services .
- Provided customer guidance across diverse background ,promoting accessible and inclusive digital banking.
Education
MSc - Occupational & Organisational Psychology
University of Sussex
United Kingdom 09.2023 - 09.2024
BSc - Psychology
University of Cape Coast
Ghana 08.2017 - 10.2021
Skills
- Organisational behaviour
- Data Analysis
- Business Analysis & Problem Diagnosis
- Stakeholder engagement
- Cultural Awareness & Sensitivity
- Excellent Written & Verbal Communication
- Team Collaboration
- Customer Service
References
References available upon request.
Project
Sustainable Employment through Agribusiness
- Analysed gender-related outcomes within an agricultural business context.
- Applied organisational and behavioural frameworks to identify structural and cultural barriers impacting performance and inclusion.
- Developed evidence-based change recommendations linking inclusion outcomes to business performance and long-term sustainability.
Extra Curricular Activity
Intercultural Connectivity ; Sustainability with Ghana
Timeline
Reception
Pier 2 Pier
12.2023 - Current
MSc - Occupational & Organisational Psychology
University of Sussex
09.2023 - 09.2024
Business Analyst Associate
Veryprise Consultancy
09.2022 - 08.2023
Talent Acquisition and Development Associate
Veryprise Consultancy
09.2022 - 08.2023
Digital Retail Associate
Standard Chartered Bank
11.2021 - 08.2022
BSc - Psychology
University of Cape Coast
08.2017 - 10.2021