Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Faustina Oppong

Morden

Summary

I am hardworking, enthusiastic, self-motivated person with strong passion and a dedicated individual, looking for a challenging position within any suitable environments. I am interested in customer service role as I enjoy working with people and the challenge of meeting customer needs. I am friendly and have approachable personality; I enjoy being part of a hard-working team and get a real kick out of providing great service.

Overview

13
13
years of professional experience

Work History

Office Administration Assistance

TUV UK LTD
Croydon, london
01.2016 - 01.2016
  • Resolved office-related malfunctions promptly, minimising downtime.
  • Greeted visitors cordially upon arrival; offered welcoming environment.
  • Updated database regularly for accurate record keeping.
  • Handled sensitive information discreetly, maintaining company privacy standards.

Customer service (cashier)

McDonald’s
Croydon
01.2015 - 09.2015
  • Provided product information to assist customers in making informed decisions.
  • Maintained clean work area to ensure safety and organisation.
  • Completed opening and closing procedures, ensuring store readiness.
  • Assisted customers with queries, improving overall store reputation.

Nursery assistant

Kiddies dream day care
Morden, Merton
03.2025 - Current
  • Maintained cleanliness and safety within the nursery setting, contributing to a healthier environment for children.
  • Informed parents and staff members regarding activity of children.
  • Monitored interactions within group settings, encouraging sharing and cooperation to facilitate positive socialisation.
  • Promoted a safe and stimulating environment by managing nursery resources effectively.

Resident healthcare assistant

Aria care
belmont house , london
03.2023 - 12.2024
  • Assisted with medication administration to ensure adherence to prescribed treatment plans.
  • Maintained cleanliness of rooms and communal areas to uphold hygienic standards.
  • Upheld confidentiality whilst managing sensitive information about resident health status or diagnoses.
  • Complied strictly with infection control protocols, protecting residents from potential hazards.

Health Care Assistance

St Jude’s nursing home
Sutton, City of London
01.2018 - 01.2020
  • Performed health assessments and contributed to ongoing health care of community.
  • Modified documents as per healthcare regulations-enhanced compliance with official guidelines.
  • Performed first aid services, providing immediate health care assistance when necessary.

Room attendant

Selsdon park hotel
Croydon
01.2013 - 01.2015
  • Vacated rooms inspected thoroughly before releasing them back into inventory; prevented future complaints.
  • Delivered outstanding service to boost customer retention and referrals.
  • Checked mini-bars daily, restocking as required for seamless guest experience.
  • Prioritised tasks to consistently meet room readiness upon guest check-in.

Education

BA - International Tourism Management

Middlesex university
01.2018

BTEC Diploma Level 3 - Travel & Tourism

Croydon college
01.2013

BTEC Diploma Level 2 - Travel & Tourism

Croydon college
01.2013

BTEC Level 1 Diploma - Vocational Studies

coulsdon college
01.2012

GCSEc - English, Maths, Science, Religious Education

Bishopsford Arts College
01.2011

Skills

  • Excellent interpersonal skills
  • Excellent listening skills
  • Strong customer service ethic
  • Teamwork
  • Organised
  • Methodical
  • Good attention to detail
  • Reliable
  • Ethical
  • Respecting customers’ confidentiality
undefined

Interests

Travelling
Working with children and different people

Timeline

Nursery assistant

Kiddies dream day care
03.2025 - Current

Resident healthcare assistant

Aria care
03.2023 - 12.2024

Health Care Assistance

St Jude’s nursing home
01.2018 - 01.2020

Office Administration Assistance

TUV UK LTD
01.2016 - 01.2016

Customer service (cashier)

McDonald’s
01.2015 - 09.2015

Room attendant

Selsdon park hotel
01.2013 - 01.2015

BTEC Diploma Level 3 - Travel & Tourism

Croydon college

BTEC Diploma Level 2 - Travel & Tourism

Croydon college

BTEC Level 1 Diploma - Vocational Studies

coulsdon college

GCSEc - English, Maths, Science, Religious Education

Bishopsford Arts College

BA - International Tourism Management

Middlesex university

Similar Profiles

CREATE PROFILE
Faustina Oppong