Faustas Pakonaitis
Manchester,Wythenshawe
Summary
Motivated individual with strong customer service and teamwork skills, seeking to begin a career as a Plumber. Quick to adapt to challenges and committed to safety standards and high-quality workmanship. Knowledgeable in tools and materials, with a strong foundation in safety compliance. Engages proactively to support team objectives and effectively contributes in labour-intensive roles.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Manchester Airport
Manchester, Wythenshawe
05.2025 - Current
- Ensured clean and safe work environments to support accident prevention.
- Assisted in achieving service time and quality targets.
- Organised schedules through effective planning and coordination.
- Supported team members to achieve target results.
- Provided training and mentorship to enhance team performance.
- Took on additional responsibilities to aid team objectives.
- Fostered effective working relationships to promote team cohesion.
- Understood warehouse product placement, enabling efficient picking and packing services.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
Counter Staff
Caspian Pizza
Manchester, Wythenshawe
09.2024 - 09.2025
- Prioritised customer service by taking orders and processing payments efficiently while assisting staff.
- Resolved customer complaints with empathy and professionalism, fostering customer loyalty.
- Addressed and resolved complex customer complaints in a calm, efficient and friendly manner.
- Handled cash, credit, and debit transactions accurately, including end-of-day reconciliation.
- Operated the cash register accurately and efficiently.
- Communicated with customers to obtain understanding of needs and recommended appropriate products.
- 5-Coordinated with kitchen staff to ensure timely preparation and delivery of orders, maximising efficiency.
- Trained new counter staff in customer service protocols and operational procedures, improving overall service quality.
- Thoroughly cleaned all work areas daily to maintain hygiene standards.
- Monitored expiration dates of consumables, ensuring compliance with food safety regulations and reducing waste.
- Managed the process to allow deliveries to be sent out on time and are not delayed.
- Monitored equipment and supplies in storerooms, promptly ordering low stock when required.
- I also managed a team of around 4-5 employees.
Shop floor
Mind Charity Shop
Manchester, Heald Green
01.2023 - 10.2023
- Collaborated with team members to exceed target results.
- Managed customer complaints through clear communication and effective problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
- Engaged with customers to identify needs and provide tailored service.
- Picked up additional tasks to aid team success.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Prepared a range of written communications, documents and reports.
Education
GCSEs - Level 1 Plumbing
Stockport College
Stockport 2025 - Current
GCSEs - Multi-trade
Stockport College
Stockport 2024 - 2025
Skills
Inventory management
- Safety compliance
- Cash handling
- Copper pipework(pressure tested)
- Low carbon steel (LCS Frames/bends)
- Pvc pipe simple bends
- Push-fit pipes/Guttering (plumb level/Accuracy)(Pressure testing)
Pipe Benders/cutters
- Soldering torches/ blow torch
- Solder
- Plumbing and wiring
- Electrical (box junctions/boiler basic)
- Wiring Plugs/Boxes
- Customer service
- Team collaboration
- Team building
- Problem solving
- Time management
- Service quality
- Wiring Plugs/Boxes
Timeline
Warehouse Worker
Manchester Airport
05.2025 - Current
Counter Staff
Caspian Pizza
09.2024 - 09.2025
Shop floor
Mind Charity Shop
01.2023 - 10.2023
GCSEs - Level 1 Plumbing
Stockport College
2025 - Current
GCSEs - Multi-trade
Stockport College
2024 - 2025