BA in Business and Management -
University of Northampton
Fatuma Sharif
Summary
Creative and innovative professional with strong administrative background. Proactive and resourceful team player, committed to improving efficiency and productivity of administrative team. Experienced in training and mentoring administrative staff in variety of common tasks and projects.
Skills
- Office and Operations Management
- Data Analysis and Reporting
- Project Coordination and Management
- Marketing and Business Development
- Stakeholder Communication
- Team Leadership and Collaboration
- Process Improvement
- Customer Relationship Management
- Event Planning and Coordination
- Proficient in Microsoft Office Suite
Education
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Cambridge CELTA Certification
Overview
5
5
years of professional experience
1
1
Certification
Work history
Post Assessment Administrator
UKAS
06.2023 - 09.2023
- Handled all office communications, ensuring prompt responses to keep projects on schedule
- Monitored project progress through data analysis, ensuring alignment with SLA and KPI goals
- Led high-priority projects, consistently meeting SLA and KPI objectives through effective coordination
- Planned and executed meetings and events, ensuring all logistics were handled smoothly
- Maintained strong stakeholder relationships through clear and effective communication
- Managed sensitive documents, ensuring secure handling and adherence to compliance standards
- Coordinated efficient travel for senior management and provided guidance to new team members.
Administrator
Comfort Care Services
11.2022 - 04.2023
- Managed calendars, scheduled meetings, and handled correspondence to keep daily office functions running efficiently
- Streamlined filing systems, enhancing document retrieval speed and ensuring records were accurate and up to date
- Optimized inventory management, reducing restocking time and costs by 15% through data analysis and process improvements
- Helped prepare accurate reports and quality assurance documents, coordinating data from multiple departments
- Quickly arranged care for patients without available carers upon discharge, ensuring their safety and well-being.
Marketing Manager
Ruqiya Collection
01.2022 - 10.2022
- Led marketing campaigns, efficiently assigning tasks and streamlining workflows to enhance team productivity and campaign effectiveness
- Analysed campaign data to track performance, making data-driven adjustments that increased return on investment (ROI)
- Developed and executed social media strategies, ensuring consistent branding and boosting audience engagement
- Performed market research and applied SEO techniques to increase online visibility and improve search engine rankings.
Support Worker/Administrator
Huntercombe Hospital
08.2018 - 08.2022
- Used organizational and time management skills to handle scheduling, correspondence, and meeting coordination, boosting office productivity
- Maintained and updated patient records with attention to detail, ensuring accuracy and safeguarding confidential information
- Applied data analysis skills to support and refine rehabilitation programs, monitoring patient progress to ensure effective care
- Worked with the team to address sensitive issues and provide effective support, leveraging strong communication and teamwork skills.
Receptionist Manger
Tate Recruitment
11.2020 - 07.2021
- Oversaw front office tasks, organizing meetings and managing communication to ensure smooth daily operations
- Provided professional, friendly service as the initial contact for clients and visitors, enhancing their experience
- Planned and executed events, handling logistics and vendor coordination while ensuring compliance with health and safety regulations.
Custom
Available Upon Request
Certification
Cambridge CELTA Certification, 12/01/22
Additional Information
Full UK driving license
Artist and nature lover
References
References available upon request.
Timeline
Post Assessment Administrator
UKAS
06.2023 - 09.2023
Administrator
Comfort Care Services
11.2022 - 04.2023
Marketing Manager
Ruqiya Collection
01.2022 - 10.2022
Receptionist Manger
Tate Recruitment
11.2020 - 07.2021
Support Worker/Administrator
Huntercombe Hospital
08.2018 - 08.2022
BA in Business and Management -
University of Northampton
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Cambridge CELTA Certification
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