FATMA OYMAK

I was employed at a small accounting firm, which later decided to downsize due to internal restructuring. As a result, my position was made redundant. Around the same time, my partner underwent heart surgery, and I supported him with his daily routine during recovery. While managing these responsibilities, I began an online software development course to build new skills. I am now working as a freelance web developer and planning to grow my own business in this field, combining my practical experience with my technical training.

• Provided consistent care and support to a family member during a critical health period.
• Assisted with daily living activities including personal hygiene, mobility, and meal preparation.
• Administered medication safely and liaised with healthcare professionals to monitor progress.
• Maintained a clean and safe living environment to promote overall well-being.
• Supported emotional and mental well-being through companionship and therapeutic activities.
• Accompanied to medical appointments and helped with bedtime routines.
• Conducted regular physical exercise sessions, promoting mobility and physical health.

• Data entry and efficiently managed payroll processing tasks, avoiding errors.
• Contact clients and send reminders to ensure timely payments
• Prepared monthly and yearly balance sheets, ensuring accuracy.
• Delivered first-line hands-on technical support, achieving swift issue resolution on-site.
• Troubleshoot system to diagnose and repair LAN issues&solve technical problems
• Performed thorough expenditure tracking, preventing overspending.
• Improved system performance with regular maintenance and updates.
• Installed, maintained, and repaired hardware components, ensuring optimal functionality.

• Utilised creative teaching aids whilst assisting main teacher during lessons, making subject matter more interesting for students.
• Assisted with marking of pupils' work, providing constructive feedback where necessary.
• Aided in supervision of children during break times further ensuring their safety while on school premises.
• Provided special attention to students with learning difficulties for better inclusion in class activities.

• Performed 1st line software support and general help desk queries and Web administration
• Taking ownership of cases and identifying issues
• Provided internal tech
• Supported to staff with software, hardware and services required
• Documented all activities
• Handled help desk queries promptly for customer satisfaction.
• Installed hardware and software, improved system performance.
• Troubleshot hardware and software issues, prevented operational delays.

• Liaised with female Turkish refugees to eased transition to new culture and customs
• Provided information regarding Turkish native service provider and local Turkish business
• Informed and educated clients on healthcare providers and other services
• Organised with other supporter event about Cancer awareness sessions