Summary
Overview
Work History
Education
Skills
Websites
Websites, Portfolios, Profiles
Software
Interests
Timeline
Generic

FATINE CHANTIT

Finance Major – University Of Ottawa
Ottawa

Summary

Dedicated and detail-oriented student with part-time work experience and a strong foundation in core subjects. Possesses excellent observational, organizational, and communication skills, facilitating effective collaboration in team settings. Committed to continuous learning and skill development in finance, demonstrating a proactive approach to both independent tasks and group projects. Energetic and self-directed, consistently achieving superior performance in diverse environments.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Childcare Provider (Babysitting)

A Family
06.2024 - 07.2025
  • Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Developed age-appropriate activities and crafts to engage children.
  • Improved language development through engaging storytelling sessions and age-appropriate book readings.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Provided emotional support and guidance to children during difficult times.
  • Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
  • Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.

Bilingual Inbound/Outbound Representative – Activation Improvement Team

MSI CORP
01.2024 - 05.2024
  • Handle inbound calls from existing and potentially new customers for Bell Canada. You will answer and resolve questions, concerns, and changes to an account and or products.
  • Outbound calls to remind customers of upcoming technician appointments (no telemarketing).
  • Responsible to ensure a positive customer experience with first call resolution skills by presenting a professional attitude.
  • Provide accurate information to all customers while resolving queries.
  • Demonstrate active listening and sensitivity to all situations.

Engineering Consultant

ISAV-Ingénierie en Sécurité et Aménagement de la Ville
08.2020 - 03.2022
  • Analyzing project requirements, site conditions, and client needs.
  • Creating designs, blueprints, and plans for construction projects.
  • Ensuring projects comply with building codes, regulations, and safety standards.
  • Collaborating with clients, architects, contractors, and other stakeholders to understand and fulfill project objectives.
  • Recommend appropriate building and construction materials.
  • Ensure construction plans meet guidelines.
  • Establish, monitor, maintain and update construction work schedules.
  • Monitor air, water and soil quality and develop procedures to clean up contaminated sites.
  • Prepare contract documents and review and evaluate tenders for construction projects.
  • Supervise technicians, and review and approve designs, calculations and cost estimates, also coordinate with the structural engineer.

Barista

Café de La Loire
01.2020 - 07.2021
  • Prepare and serve beverages including coffee, tea, hot chocolate and alcohol.
  • Control and monitor the quality of drinks served.
  • Prepare ingredients for beverage preparation.
  • Ensure proper operation of coffee machines, including cleaning and maintenance.
  • Manage stocks and inventories.
  • Ensure that customers are satisfied.
  • Build relationships with clients and answer their questions.

Renewable Energy Senior Manager

CALL CENTER GROUP
10.2019 - 03.2021
  • As a planer:
  • Call back the prospect to confirm the information taken by the agent.
  • Confirm the technician’s visit for the installation of the product and mark the prospect’s interest in the product offered.
  • Be sure that the prospect will not cancel his installation appointment to ensure loyalty of the installer.
  • Be in constant contact with the prospect and the technician at the same time to ensure that he opens the door and that everything is done correctly.
  • Finalize the procedure by putting the progress on a sheet so that everyone, including the installer, can see that the call center must be paid on it.
  • Worked with a lot of customer relationship management technologies (CRM).
  • As a manager:
  • Work with other management team members to develop call center objectives, keeping profitability and efficiency in mind.
  • Lead team meetings and coach and motivate team members.
  • Hire, onboard and train call center personnel.
  • Analyze call center data and statistics and prepare reports for upper management.

Civil Engineer - Field engineer

ORTIS Maroc
08.2019 - 07.2020
  • Confer with the members of the technical department and conduct research to determine project requirements.
  • Develop construction variants (if having a problem specially).

Education

Bachelor of Commerce - Commerce Option Finance

University of Ottawa
Ottawa, Ontario
06-2027

Master's Degree - Building and Public Work's Project Management

Ecole Hassania Des Travaux Publics
Casablanca
07-2020

Engineering Degree in Civil Engineering - engineering option Civil engineering

École Marocaine Des Sciences De L’Ingénieur
Casablanca
07-2019

Skills

    Budget planning

    Documentation management

    Software navigation

    Strong communication skills

    Organizational growth

    Active listening

    Policy analysis

    Macroeconomic theory

    Forecasting skills

    Construction management

    Problem-solving

    Cost estimates

Websites, Portfolios, Profiles

https://www.linkedin.com/in/fatine-c-4864b9312/

Software

Microsoft Exce

PowerBI

Bloomberg terminal

Refinitiv Eikon

Sage

Xero

Hyperion

Interests

Financial Markets & Business Ethics

Public Policy & Global Affairs

Creative Content Creation (Podcasting & Digital Media)

Languages & Cross-Cultural Exchange

Human Rights & Child Protection Law

Timeline

Childcare Provider (Babysitting)

A Family
06.2024 - 07.2025

Bilingual Inbound/Outbound Representative – Activation Improvement Team

MSI CORP
01.2024 - 05.2024

Engineering Consultant

ISAV-Ingénierie en Sécurité et Aménagement de la Ville
08.2020 - 03.2022

Barista

Café de La Loire
01.2020 - 07.2021

Renewable Energy Senior Manager

CALL CENTER GROUP
10.2019 - 03.2021

Civil Engineer - Field engineer

ORTIS Maroc
08.2019 - 07.2020

Bachelor of Commerce - Commerce Option Finance

University of Ottawa

Master's Degree - Building and Public Work's Project Management

Ecole Hassania Des Travaux Publics

Engineering Degree in Civil Engineering - engineering option Civil engineering

École Marocaine Des Sciences De L’Ingénieur
FATINE CHANTITFinance Major – University Of Ottawa