Fatima Zholmanova

• provide help to customers using your organisation's products or services
• communicate courteously with customers by telephone, email, letter and face-to-face
• investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants
• handle customer complaints or any major incidents, such as a security issue or a customer being taken ill
• issue refunds or compensation to customers
• keep accurate records of discussions or correspondence with customers
• analyse statistics or other data to determine the level of customer service your organisation is providing
• produce written information for customers, often involving the use of computer packages and software
• write reports and analyse the customer service that your organisation provides

• Have a profile education.
• Educate children based on priority areas of education.
• Organize a healthy, safe, inclusive learning environment.
• Build partnerships with all participants in the educational process.
• Follow the laws and legal acts in the rules of educational activity.
• Carefully perform educational work.
• Continuously increase professional level.
• Use modern techniques and technologies.

Have a profile education.

Educate children based on priority areas of education.
Organize a healthy, safe, inclusive learning environment.
Build partnerships with all participants in the educational process.
Follow the laws and legal acts in the rules of educational activity.
Carefully perform educational work.
Continuously increase professional level.
Use modern techniques and technologies.

1. To implement the program of educational activities according to state standards.
2. Conduct classes on subjects. Mathematics, literacy, Kazakh language, English, and from.
3. Observe the behavior of children and promote the development of their communicative and cognitive abilities.
4. Organize social and educational activities aimed at the development of children.
5. If necessary, provide first medical care.
6. Organize leisure children.
7. Actively interact with parents of children.
8. To conduct the necessary documentation.