Summary
Overview
Work history
Education
Timeline
Hi, I’m

Fatima Qasim

Summary

PERSONAL A highly self-motivated high-spirited individual with great communication skills at all levels is able to work in a team. Proven ability of providing excellent customer service, data handling and attention to detail skills. Therefore, able to adapt to constantly changing environments and always strive to encounter any given problem with an open mind. Currently looking for a challenging company/ organisation to utilise and develop existing skills and experiences.

Overview

9
years of professional experience

Work history

Intelligent Office
Liverpool Street, England

Docucentre Assistant
09.2018 - 03.2023

Job overview

  • Dealing with customer service on a day to day basis
  • Sorting incoming and outgoing post for pa's and fee earners
  • Printing legal documents, court bundles and creating presentations.
  • Scanned, photocopied and filed records for departments
  • Responded to telephone enquiries from clients, vendors and members of public.
  • Understood and adhered to company's health and safety policies.
  • Demonstrated open communication and collaborated with various teams.
  • Scheduled meetings, events and conferences for department.
  • Examined and facilitated equipment and machinery and coordinated with maintenance for repairs and replacements.
  • Tracked office supplies to maintain consistent inventory.
  • Typed and edited documents and presentations for manager.
  • Organised events, booked rooms and sent invitations to guests.
  • Consistently met deadlines through effective calendar management and workload organisation.

Capsticks, Intelligent Office
Wimbledon, England

First Impression Assistant
05.2018 - 08.2018

Job overview

  • First Impression - Hospitality, taking care of clients
  • Making sure meeting rooms are up to date, such as tea, coffee and water are served
  • Adding data to excel, keeping a record of meetings, clients and accounts
  • Using outlook to book meetings rooms and arrange lunch
  • Tracked office supplies to maintain consistent inventory.

Debenhams Store
Ilford

Holiday Leave
07.2016 - 10.2017

KBM
London

Business Administrator Trainee
11.2016 - 04.2017

Job overview

  • Responsible for scheduling interviews for customers
  • Responsible for writing letters
  • Responsible for filing and printing, making and attending calls.

Debenhams Store

London - Concession Manager
01.2014 - 07.2016

Job overview

  • Concession manager for Fuse Fashion Network and handled the department
  • Responsible for floor merchandising, recruiting, handling stock, payroll, paper work, delivery
  • Providing excellent customer service Serving customers and giving advice to customers about products

Education

Waltham Forest Adult Learning Centre
United Kingdom

City and Guilds from Business Administration Level 1
05/2018 - 07/2018

Walthamforest Adult Learning Centre
United Kingdom

City and Guilds from Maths and English Level 1
09/2017 - 12/2017

University overview

Maths and English

Walthamforest College
United Kingdom

NVQ Level 2 from Beauty Therapy Level 2
09/2013 - 07/2014

Waltham Forest College

NVQ Level 1 from Beauty Therapy
09/2012 - 06/2013

Timeline

Docucentre Assistant

Intelligent Office
09.2018 - 03.2023

First Impression Assistant

Capsticks, Intelligent Office
05.2018 - 08.2018

Business Administrator Trainee

KBM
11.2016 - 04.2017

Holiday Leave

Debenhams Store
07.2016 - 10.2017

London - Concession Manager

Debenhams Store
01.2014 - 07.2016

Waltham Forest Adult Learning Centre

City and Guilds from Business Administration Level 1
05/2018 - 07/2018

Walthamforest Adult Learning Centre

City and Guilds from Maths and English Level 1
09/2017 - 12/2017

Walthamforest College

NVQ Level 2 from Beauty Therapy Level 2
09/2013 - 07/2014

Waltham Forest College

NVQ Level 1 from Beauty Therapy
09/2012 - 06/2013
Fatima Qasim