Fatima Noor
Summary
Detail-oriented professional with extensive experience in administrative operations, including record management, documentation, and process optimization. Skilled in analyzing data, maintaining accuracy, and ensuring compliance with policies and standards. Highly organized, analytical, and committed to delivering efficient and reliable results.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Administrative assistant
Tempest Rentals
Hounslow
10.2024 - Current
- Managed Penalty Charge Notices (PCNs), including assigning fines, contacting issuers, and informing customers.
- Handled incoming customer calls, addressing inquiries, resolving disputes, and ensuring a high level of customer satisfaction.
- Managed all related paperwork, including customer notifications, fine documentation, and payment records, ensuring proper filing and organization.
- Assisted in the preparation of monthly reports on fines and penalties for management review.
Receptionist
Amanat Eye Hospital
07.2022 - 08.2023
- Managed front desk operations, providing exceptional customer service to patients and visitors
- Scheduled and coordinated appointments, ensuring optimal use of hospital resources
- Maintained patient records and handled confidential information with discretion
- Assisted with administrative tasks, including billing and inventory management
Intern
Chemonics: USAID Khyber Pakhtunkhwa Revenue Mobilization Activity
Peshawar, Pakistan
06.2021 - 08.2021
- Created detailed reports and maintained departmental records in the company's database, ensuring accuracy and compliance
- Designed and managed spreadsheets for efficient data entry and retrieval
- Prepared, organized, and digitally stored critical information to improve accessibility and security
- Managed inventory accounts and transactions, streamlining processes to enhance operational efficiency
Education
Master's - Finance
University of Liverpool
09.2023 - 09.2024
Bachelor's - Economics
Institute of Management Sciences
09.2019 - 08.2022
Skills
Data Analysis
- Econometric Analysis
- SPSS
- GRETL
- MS Office Suite
- Time Management
- Effective Communication
- Presentation Skills
- Critical Thinking
- Record-keeping
- Spreadsheet expertise
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References
Available upon request
Timeline
Administrative assistant
Tempest Rentals
10.2024 - Current
Master's - Finance
University of Liverpool
09.2023 - 09.2024
Receptionist
Amanat Eye Hospital
07.2022 - 08.2023
Intern
Chemonics: USAID Khyber Pakhtunkhwa Revenue Mobilization Activity
06.2021 - 08.2021
Bachelor's - Economics
Institute of Management Sciences
09.2019 - 08.2022
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