Fatima Mitha
Newport
Summary
Friendly, reliable, and customer-focused individual with a genuine passion for beauty, skincare, and makeup. Confident communicating with a wide range of people and helping customers feel comfortable, supported, and confident through positive and approachable service. Experienced working in a retail environment through volunteering, with strong teamwork and organisational skills developed in busy settings. Enthusiastic about learning new skincare and beauty products, keeping up to date with current trends, and contributing to team success by delivering excellent customer experiences. Excited by the opportunity to represent Boots and the No7 brand with professionalism, enthusiasm, and a proactive attitude.
Overview
1
1
Certification
Work history
Volunteer
Cancer Research UK
Newport, Wales
2026.05 - Current
- Supported customers in a friendly and professional manner within a busy retail environment
- Assisted with organising stock and maintaining a clean, welcoming shop floor
- Communicated confidently with a wide range of customers and team members
- Helped create a positive shopping experience through approachable customer service
- Worked effectively as part of a team to support daily shop operations
- Demonstrated reliability, organisation, and willingness to learn new tasks
Education
Level 2 - AAT Level 2 Certificate In Accounting
E-careers
OnlineGCSEs - English Language
Trans4m
GCSEs - Maths
Trans4m
Skills
- Excellent customer service skills
- Friendly and approachable manner
- Strong communication and listening skills
- Teamwork and collaboration
- Organised with good attention to detail
- Reliable, punctual, and hardworking
- Calm under pressure in busy environments
- Enthusiastic about learning new beauty and skincare products
- IT literate and confident learning new systems
- Basic numeracy and transaction handling
- Communication skills
- Quality Assurance
Affiliations
- Beauty and skincare, Makeup and beauty product trends, Customer-focused retail environments, Learning about new products and self-care routines, Baking, Painting, Reading
Certification
- AAT Level 2 Certificate in Accounting – Merit
- Sage Business Cloud Accounts (Introduction Level)
References
References available upon request.
Timeline
Volunteer
Cancer Research UK
2026.05 - Current
Level 2 - AAT Level 2 Certificate In Accounting
E-careers
GCSEs - English Language
Trans4m
GCSEs - Maths
Trans4m