Fatima Fortune

Assist in the design and implementation of technology-enhanced learning solutions to boost student engagement.
Facilitate the administration and optimisation of learning management systems (LMS), ensuring smooth integration with institutional platforms.
Supported the management of digital test and exam technologies, including platform configuration and deployment.
Helped set up and implement TIA (The Invigilator App) for secure exam administration.
Aided in the setup and configuration of OLC (Online Learning Campus) for efficient test delivery.
Implemented and monitored exam security protocols and academic integrity measures.
Conducted system testing and troubleshooting to enhance platform performance.
Analysed learning data to provide insights for faculty improvement.
Developed documentation to streamline educational technology procedures.

Assist in architecting and structuring digital cycle tests aligned with CAPS standards.
Contribute to building and standardising assessment components and templates.
Support backend formatting and technical configuration of online tests.
Participate in overseeing quality assurance processes for structural accuracy.
Help manage version control and deployment readiness of assessments.
Aid in configuring exams for integration into learning platforms.
Contribute to setup of the TIA (invigilator app) for secure remote invigilation.
Assist in implementing workflows for proctoring and exam integrity systems.
Enhance efficiency in exam production and deployment pipelines.

Assisted in setting up and managing online cycle tests and examinations on live course platform.
Uploaded question papers and marking guides to ensure smooth assessment processes.
Configured access permissions and maintained secure test environments through QR codes and password protection.
Conducted quality assurance checks to verify accurate assessment setups.
Retrieved and uploaded exam scripts between TIA and Moodle.
Managed student groups within LMS and supported faculty and learning design teams during test delivery.
Provided technical support to faculty and students to resolve escalated issues.
Contributed to ongoing learning technology projects to enhance LMS functionality.

Facilitated communication with students through phone calls, emails, and chats.
Supported a flexible system of service delivery that catered to student needs.
Guided students in accessing academic resources and provided referrals when necessary.