FATIMA DOSTI
London,England
Summary
Detail-oriented International Relations and Development student with three years of experience in high-volume retail and diverse sectors, including healthcare and education. Skilled in literature-based research, academic writing, and public presentations, with published work on youth identity in post-D?i M?i Vietnam. Experienced in engaging international academic audiences and translating complex ideas for varied groups, complemented by international study in China.
Overview
3
3
Languages
5
5
years of professional experience
Work History
Sales Associate
GEOX
London
01.2023 - Current
- Achieved individual monthly sales targets and contributed to store budgets by consistently meeting targets over multiple months.
- Delivered professional customer service within a busy flagship retail environment, supporting a diverse international customer base.
- Processed refunds and exchanges accurately and professionally, following company procedures and maintaining a high standard of customer service.
- Balanced customer and operational priorities during peak trading periods, ensuring high service quality and accuracy.
- Handled cash and completed balancing procedures accurately, demonstrating responsibility and attention to detail.
- Assisted with stock management by maintaining stock standards and addressing daily stock requirements.
- Built effective working relationships with colleagues and developed resilience, adaptability and confidence through sustained experience in a fast-paced commercial environment.
- Gained three years of experience in retail sales and customer service.
Volunteer
International Refugee Trust
Chiswick, London
07.2023 - 07.2023
- Supported community-focused organisation activities, engaging individuals from diverse backgrounds.
- Assisted in developing and presenting targeted campaign content for various audiences.
- Utilised Microsoft 365 applications to facilitate organisational activities and develop campaign materials.
- Worked collaboratively with colleagues and adapted to changing organisational requirements.
- Completed a two-week project
Work Experience
Primary School
Putney, London
09.2022 - 03.2023
- Supported Reception classroom for children aged 4–5, enhancing their learning experience within a structured educational environment.
- Communicated patiently and clearly with young children, adapting communication to individual needs.
- Collaborated with teaching staff to effectively implement established procedures, facilitating engaging classroom activities.
- Completed a 6-month placement supporting classroom activities
- Cultivated organisational, teamwork and interpersonal skills in a dynamic, fast-paced environment.
Private Tutor
Star Learning Tuition Centre
London
01.2022 - 12.2022
- Supported children's learning across subjects and age groups, tailoring explanations and communication to meet individual needs.
- Communicated with parents about students' progress and specific learning needs to facilitate targeted support.
- Planned and organised lessons while independently managing responsibilities and adhering to schedules.
- Developed strong time-management, interpersonal and organisational skills through regular teaching and individual support.
- 1 year
Work Experience / Shadowing
Neuro-Disability Hospital
Putney, London
09.2021 - 03.2022
- Completed a 6-month immersive placement within a dynamic healthcare setting.
- Gained insights into patient care by observing doctors and healthcare professionals working with individuals with neurological disabilities.
- Observed multidisciplinary teamwork and communication when supporting individuals with complex needs.
- Demonstrated commitment to professional standards and confidentiality while adhering to workplace procedures throughout placement.
- Developed an understanding of professional standards, confidentiality, dignity and sensitive communication.
Education
BA (Hons) - International Relations and Development
University of Westminster
London, United Kingdom01-2027
Year Abroad Programme -
Beijing Foreign Studies University
China01-2026
Skills
- Research and Analysis
- Synthesising information from multiple sources
- Communication and Presentation
- Academic and professional writing
- Presentation development and delivery
- Public speaking
- Communicating complex ideas to different audiences
- Commercial and Professional
- Customer and stakeholder engagement
- Working towards individual targets and budgets
- Cash handling and financial accuracy
- Stock management
- Teamwork and collaboration
- Managing competing priorities
- Problem-solving and adaptability
- Digital and Organisational
- Microsoft Word, Excel and PowerPoint
- Information organisation and accurate record handling
- Time management and prioritisation
- Attention to detail
LANGUAGES
English: Native/fluent
Farsi (Persian): Native/fluent
Chinese: Currently studying; working towards higher proficiency
RESEARCH, PUBLICATION AND INTERNATIONAL ENGAGEMENT
- Published Author – Democratic Education Network (DEN)
- 2024
- “Youth Identity in Post-Doi Moi Vietnam”
- Just Futures: Sustainability, Inclusivity & Education
- Edited by Farhang Morady | Part 1: Education and Critical Thinking, Chapter 3
- Conducted independent literature-based research examining youth identity in post-Doi Moi Vietnam, exploring the relationship between social change, education and identity among young people.
- Originally developed the research into a blog as part of the Democratic Engagement in an International Context module.
- Developed the research further into an individual presentation delivered at an international academic conference in Vietnam in December 2023.
- Presented the research to students and faculty at Hanoi University in a 7–10-minute presentation as part of a programme involving approximately 30 student presenters.
- Further developed the research following the conference, producing an expanded article that was subsequently published under the author’s name in the DEN book Just Futures: Sustainability, Inclusivity & Education.
- Strengthened research, critical-thinking, academic writing and public-speaking skills through the process from initial research and presentation to publication.
Democratic Education Network (DEN)
- Ongoing Member
- Maintain ongoing membership of DEN, engaging with academic and professional opportunities relating to education, democratic engagement, critical thinking and international perspectives.
- Continue to develop academic and professional networks through involvement with the organisation.
Timeline
Volunteer
International Refugee Trust
07.2023 - 07.2023
Sales Associate
GEOX
01.2023 - Current
Work Experience
Primary School
09.2022 - 03.2023
Private Tutor
Star Learning Tuition Centre
01.2022 - 12.2022
Work Experience / Shadowing
Neuro-Disability Hospital
09.2021 - 03.2022
BA (Hons) - International Relations and Development
University of Westminster
Year Abroad Programme -
Beijing Foreign Studies University